Experteer Overview
As an Account Manager at TMS Global you will oversee the operational and financial delivery of campaigns, projects and jobs for our display contracts. You will support clients, lead and mentor the team, and help ensure contract compliance and service quality across multiple campaigns. The role involves managing cost performance, driving efficiency and identifying opportunities to grow our offerings within a global, matrix environment. You will work closely with cross-functional teams to present compelling proposals and implement new service lines.
Retribuzione / Benefits
* Manage operational financial performance for campaigns, projects, and jobs
* Drive cost-efficiency and identify gainshare opportunities
* Ensure contractual commercial obligations are met
* Assign work to Production Support and ensure operational compliance
* Provide technical and operational support to client stakeholders
* Ensure vendors meet client requirements within SLAs
* Support the implementation of new service lines into assigned accounts
* Ensure contract compliance, best practices, and service execution
* Ensure data accuracy and support management information needs
* Identify innovation opportunities within assigned contracts
* Collaborate with Client Services Director to present proposals to enhance offerings
Responsabilità
* Proven experience in Print and Display environments
* Expertise in planning, budgeting and cost management for print management
* Proven service delivery experience in account management
* Ability to develop and execute alternative solutions
* Strong technical understanding of Print and Display categories
* Experience managing multi-campaign/multi-job projects with multiple service line elements
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