Reporting to the Global Director of Digital Operations, the Head of Digital Product will define and deliver the digital product vision and roadmap in alignment with business strategy and customer needs.
The ideal candidate has a proven record of leading strategic initiatives in a creative consumer product environment and is well versed in managing a portfolio of cross-functional projects. Their technical expertise and operational excellence will influence the team’s decisions and help drive secure and robust customer solutions. They will need to assess risks, anticipate bottlenecks, provide critical issue management, balance trade-offs, and encourage risk-tasking to maximize business value.
Define and drive overall product vision and strategy for MCM Digital.
Execute consistently, rapidly and effectively to bring product ideas to market by utilizing modern forms of product planning, discovery and development processes.
Influence product priorities, design, engineering, and testing.
Project management working on large, complex, long-term global projects.
Develop mitigation responses and strategies to address project risks.
Work on problems of diverse scopes where analysis of data requires evaluation of identifiable factors.
Monitor the competitive landscape by examining strategies of best-in-class Ecommerce retailers; identifying emerging online trends and recommending changes based on customer and competitor insights
Engage cross-functional technical leads and program managers to build a collaborative, scaled approach to data protection and security.
Manage project budgets and forecasts.
Contribute to the development of Product Management methodologies and best practices.
Lead, mentor, and develop a high-performing digital product team, fostering a culture of innovation and accountability.
Degree in Information Systems, Computer Science, Business, related fields or equivalent practical experience.
~10+ years of experience in program and/or operations management in a high-tech environment.
~ Experience facilitating Agile, Scrum or other rapid application development teams to deliver technology solutions to specifications
~ Understanding of A/B testing planning, design and execution
~ Understanding of retail / digital ecommerce / Omni Channel and Order Management and CRM Systems is desirable.
~ Experience in privacy, security, data protection, or user trust programs around the globe (FedRAMP, GDPR, etc.)
~ Demonstrated experience in managing complex IT projects, with oversight of multiple resources and completion of multiple projects simultaneously.
~ Ability to manage complex and/or cross-functional projects and apply your skills in a data-driven environment to deliver solutions. Analytical and creative thinker with great attention to detail.
~ This position is full-time in office.