Job ID: 3203128 | Amazon Corporate Services Vietnam Company LimitedAmazon Global Selling is seeking a dynamic and innovative Account Manager to join our Vietnam-based Southeast Asia hub, focusing on recruiting and onboarding new sellers from Singapore, Malaysia, and Thailand. This is a unique opportunity to work at the intersection of seller acquisition and AI innovation, helping businesses across three ASEAN markets launch and scale their presence on Amazon's global marketplaces.Key job responsibilities
Recruit and Onboard New Sellers
Identify and prospect potential SG/MY/TH sellers to join Amazon Global Selling programsGuide new sellers through registration, onboarding, and initial product launch processes, drive feature adoption to improve customer experienceMonitor seller performance metrics and work with sellers to achieve operational excellenceProvide coaching on best practices to optimize selection, listings, pricing, inventory, and advertising strategies
Account Management and Relationship Building
Serve as primary point of contact for a cohort of new sellers, delivering consultative support via one to one and one to many approachProactively identify and address issues that may impact new seller launch success and become a trusted advisor for their Amazon businessEscalate complex issues to appropriate teams while maintaining seller satisfaction
Program Execution and Collaboration
Execute structured campaigns focused on seller acquisition and early-stage seller developmentMaintain accurate seller records and track recruitment and engagement outcomes in internal systemsCollaborate with cross-functional teams to drive new seller successLeverage AI-powered tools to enhance productivity and seller coverage effectiveness
Basic Qualifications
Bachelor's degree required2+ years of sales, account management, or new customer acquisition experience, preferably in e-commerce, online services, or retail industriesDemonstrated success in exceeding acquisition targets using a consultative, solutions-focused approachStrong analytical skills with proficiency in Microsoft Excel and data-driven decision makingExcellent written and verbal communication skills in EnglishStrong learning agility and genuine interest in AI technologies and their applicationsComfortable working with international and cross-cultural teams
Preferred Qualifications
Experience with global e-commerce or marketplace platformsMandarin or Thai language skills are a plusExperience using analytical tools, marketing tools, productivity tools, and online collaboration platformsPrevious experience supporting sellers or businesses in Singapore, Malaysia, or Thailand markets
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-18808-Ljbffr