Ph3Broadband Operations Knowledge Specialist (1 year fixed‑term contract) /h3 p4 days ago Be among the first 25 applicants /p pBe part of a new era in communications, transforming connectivity with Eutelsat – the world’s first GEO‑LEO integrated global satellite operator. /p pAs a leader in satellite communications, we provide global connectivity solutions - connecting businesses, communities, and governments around the world. We can connect you at on land, at sea and in the air. We also deliver broadcast television channels and packages, transmitting vital news reports around the world. /p pWith Eutelsat You’ll Get To: /p ul liPioneer the future of Space Technology /li liBring connectivity to remote frontiers /li liCollaborate with customer‑centric experts /li liEmbrace cultural diversity in our global team /li /ul pIn a dynamic industry where passion drives our teams to make a difference to become the most trusted partner for global satellite connectivity, you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat, we’re united by inclusion and diversity, adotving gender balance and social responsibility, on Earth and in Space. /p pbWhy Eutelsat? /b /p ul libCommitment to Diversity Inclusion: /b With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace. We are proud that one‑third of our executive team and 60% of our board are represented by women. /li libWays of Working That Drive Us: /b As "One Team," we work collaboratively towards shared goals dedicated to customer‑centricity, respect, and inclusivity as our guiding principles. /li libSustainability at Our Core: /b At Eutelsat, sustainability is more than just a word; it’s woven into our strategy. We’re dedicated to balancing social, environmental, and economic growth — both on Earth and in space. /li libWork‑Life Balance: /b We offer flexible schedules and hybrid/remote work options to help you balance your personal and professional life. At Eutelsat, we are committed to supporting your well‑being and ensuring you have the flexibility you need to succeed both at work and at home. /li /ul pReady to grow with us? Apply today and help us build a more inclusive, sustainable future in the worldanchi of satellite technology. /p pbJob Overview: /b /p pThe Broadband Operations Knowledge Specialist is responsible for driving process and data automation to improve operational efficiency, developing scripts and automated testing solutions, and supporting the monitoring of broadband services across LEO and GEO systems. The role manages and evolves technical documentation, integrates troubleshooting and escalation flows with ITSM and monitoring tools, and acts as a Level 3 reference for ISO‑related documentation compliance. It also analyzes operational KPIs to identify recurring issues, proposes improvements, contributes to tooling and reporting enhancements, and ensures that operational reports and related work instructions (e.g., Tableau) remain accurate, effective, and up to date. /p pbWhat You’ll Do: /b /p ul liDesign and implement automated workflows to optimize operational processes. /li liPerform post‑analysis of operational data to identify trends and improve efficiency. /li liDevelop and maintain end‑to‑end automated testing wuxuundsets for system validation. /li liCreate and utilize scripts for advanced data analysis and reporting. /li liProvide support to the management and monitoring of broadband services on LEO and GEO satellite privées. /li liSupport operational teams in maintaining service continuityികളും addressing issues through automation. /li liCollaborate with cross‑functional teams to integrate१७ automation solutions into existing systems. /li /ul pbWhat You’ll Need: /b /p ul liBachelor’s or Master’s Degree in STEM subjects, preferably related to Telecommunications, with 2‑3 years of experience in technical writing or operations management. /li liStrong analytical skills with the ability to perform post‑analysis and identify optimization opportunities. /li liGood understanding of Incident, Event, Problem and Change Management processes, with a view on the ITIL practices. /li liFamiliarity and experience with ITSM, business intelligence, cooperation/documentation tools, (e.g., Atlassian Confluence, Jira, Tableau, ServiceNow), and with standard business software (e.g., MS Office suite). /li liKnowledge in automation of operational processes and end‑to‑end testing frameworks is an asset. /li liProficiency in scripting lambdas (e.g., Python, Bash) for data analysis and automation tasks. Strong interpersonal communication skills. /li liExperience in team coordination is an asset. /li liBasic knowledge of UNIX Systems is a plus. /li liBasic knowledge of DBMS is a plus. /li liKnowledge of satellite operations (LEO and GEO) and monitoring tools is highly desirable. /li liExcellent English and Italian languages written and oral skills. French is a plus. /li /ul pbWhere You’ll Be: /b Turin, Italy /p h3Seniority level /h3 pEntry level /p h3Employment type /h3 pFull‑time /p h3Job functionTelecommunications /h3pReferrals increase your chances of interviewing at Eutelsat by 2x /p /p #J-18808-Ljbffr