⚠ PLEASE READ BEFORE APPLYING ⚠
- Fluent level of Italian and English is required.
- You have a valid Driver license.
- Please submit your CV in English.
- Coverage Area: Sicily (Catania or Palermo).
- You have a solid experience in GDO or logistics or FMCG
**YOUR MISSION**
Cross functional interface for handling CHEP-material within retail. Ensuring reliable relationships to clients in order to identify customer needs and new business opportunities for CHEP.
* YOUR GOALS **
- Lead Commercial Initiatives
Manage contract agreements for potential value-added services (e.g., picking), drive volume growth by converting suppliers to CHEP’s blue model (advocacy), and lead negotiations to minimize asset losses.
- Foster Strategic Relationships
Build and maintain strong partnerships with key stakeholders at pallet receiving locations, ensuring alignment with asset productivity goals and promoting long-term collaboration.
- Improve Collection Performance
Identify root causes of collection failures and collaborate with internal teams—including Logistics, Execution, Loss Prevention, and the Commercial team—to enhance customer experience and improve CIFOT (Customer In-Full On-Time) metrics
- Enhance Retailer Engagement
Conduct regular site visits and deliver targeted training to retailer staff, ensuring effective equipment control practices and boosting overall customer satisfaction.
- Deliver Tailored Customer Projects
Propose and implement customized solutions for assigned customers, including Digital Services for pallet tracking, Collaborative Transport initiatives, and Safety-focused programs.
- Ensure Smooth Customer Onboarding
Oversee the onboarding and implementation of new customers, establishing clear asset recovery agreements to ensure operational efficiency and a seamless transition.
- Execute Audit Programs
Manage and perform audit activities across your account portfolio to ensure compliance with asset management standards, identify improvement opportunities, and maintain accurate audit forecasts.
- Support Business Growth
Collaborate with internal teams and external partners to develop innovative solutions that enhance asset recovery and contribute to the expansion of CHEP’s customer base.
- Leverage Data for Continuous Improvement
Monitor asset control KPIs, using data insights to proactively identify gaps and implement corrective actions that drive performance improvements.
** WHAT WE ARE LOOKING FOR**
- Experience within a retail / logistics environment.
- Analytical process improvement.
- Contact with customers / suppliers in a past role.
- Service providing background, used to work with customers in Retail, Wholesale- or Logistics
- Business to business Sales- or service experience
- Knowledge of MS- Office and CRM-Systems such as Salesforce
** WHAT WE OFFER **
- Attractive salary plus annual bonus based on Performance,
- Company car
- Lunch Voucher
- Flexible Working of hybrid model,
- Opportunity to take part in the Brambles share programme
- Monthly Webinars around Technology, Supply Chain, Mental health, etc.
- Get a referral premio sharing the best Talent around you,
- A personal growth plan with a focus on training and coaching, a place for you within an international organization where there is a family business
Job Type: Full-time
Pay: €34,000.00 - €40,000.00 per year
📌 Field Service Executive
🏢 Chep
📍 Catania