Sales Development and Account Management Role
As a key member of our European team, you will be responsible for developing and executing sales plans to achieve timely completion of tasks.
You will join a dynamic environment where collaboration is essential, working closely with marketing, product, and technical support teams to meet customer needs.
* About the Role
* This position requires identifying potential customers, establishing contact, and maintaining existing relationships to ensure satisfaction and promote repeat purchases.
* The ideal candidate will have extensive experience in the telco sector in Italy, with knowledge of procurement or network planning processes.
* A native or fluent Italian speaker with excellent communication skills is necessary, as well as availability for business travel across Italy.
Key Responsibilities
1. Customer Development and Maintenance:
* IDentify potential customers and establish contact.
* Maintain existing customer relationships to ensure satisfaction and promote repeat purchases.
2. Achieving Sales Targets:
* Meet the sales targets set by the company.
* Develop and execute sales plans to ensure timely completion of tasks.
3. Product Promotion:
* Introduce company products or services to customers, highlighting their advantages and features.
* Provide customized solutions based on customer needs.
4. Market Research:
* Gather market information and analyze competitors and industry trends.
* Provide feedback on customer needs and market dynamics to assist the company in adjusting strategies.
5. Contract Negotiation and Signing:
* Negotiate contract terms with customers to ensure mutual agreement.
* Sign contracts and follow up on execution.
6. After-Sales Service:
* Resolve customer issues to ensure high-quality after-sales service.
* Handle customer complaints and enhance satisfaction.
7. Team Collaboration:
* Work with marketing, product, and technical support teams to meet customer needs.
* Participate in team meetings to share experiences and market insights.
8. Training and Learning:
* Attend company training to enhance product knowledge and sales skills.
* Stay updated on industry trends to maintain competitiveness.