Italian speaking Order Support Agent in Lisbon w/ Relocation bonusJoin to apply for the Italian speaking Order Support Agent in Lisbon w/ Relocation bonus role at Elemental Insights.Job OverviewAs an Italian-speaking Order Support Agent, you will manage and ensure the smooth processing and resolution of customer orders. Responsibilities include monitoring order statuses, resolving order-related issues, and implementing support strategies to enhance customer satisfaction and support business objectives.Work DetailsType: On-siteLocation: Lisbon, PortugalRelocation bonus: Offered for applicants from outside PortugalResponsibilitiesHandle customer inquiries related to order statuses, deliveries, and discrepancies.Ensure compliance with company policies in order processing.Resolve issues such as cancellations, returns, and exchanges.Collaborate with internal teams to streamline order fulfillment.Maintain accurate records of customer interactions.Provide feedback to improve order support operations.RequirementsItalian C2 levelEnglish B2 levelStrong attention to detail and communication skillsSelf-sufficient and confident in troubleshooting basic order processing issuesAbility to work independently and meet deadlinesEU CitizenshipNo previous experience required
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