Customer Service Agent – Slovenian speaker(Sofia, Bulgaria)
Location: Sofia, Bulgaria | On-site
Employment Type: Full-time
Languages: Slovenian + English
Role Overview
We are looking for a Slovenian-speaking Customer Service Agent to join a dynamic team in Sofia. You will assist customers across multiple channels, providing professional support and ensuring a high level of customer satisfaction.
Key Responsibilities
* Handle inbound customer queries via phone, email, or chat
* Provide accurate information on products and services
* Resolve issues efficiently and professionally
* Maintain high customer satisfaction standards
* Follow company policies and procedures
Schedule
* Monday to Saturday: 09:00 – 23:00
* Sunday: 10:00 – 19:00
* Rotational shifts within these hours
Salary & Benefits
* Monthly gross Salary: €1,900/month
* On-site role with full training and support
* Opportunity to work in a multilingual environment
* Career growth opportunities within the company
Requirements
* Slovenian + English (fluent)
* Excellent communication and customer service skills
* Ability to work on-site in Sofia
* Flexibility to work rotational shifts
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