Get AI-powered advice on this job and more exclusive features. Job Description Responsible for the day‑to‑day management and orchestration of assigned Key Accounts, co‑creation, development and implementation of the customers’ business plans, achieving revenue targets and serving as the dedicated focal point within CooperVision for KAs business. This role also oversees the customer marketing side of the business plan. Scope Develop and maintain relationships with designated Key Accounts, drive sales in the region, and interact internally with customer business teams and key stakeholders in country marketing, customer marketing, business analytics, customer services and European marketing functions. Increase CooperVision share of wallet within each Italian Key Account and coordinate the implementation of international agreements at the local Italian level. Responsibilities Build, lead and coordinate cross‑functional resources to provide value‑adding solutions for both customer and company. Develop customer annual business plans that deliver revenue growth and support the customer’s commercial strategy. Deliver overall category growth for the customer through key category driver management. Gain acceptance of plans by the customer’s decision‑makers and internal stakeholders. Prepare portfolio‑specific programmes fully evaluated and agreed to deliver maximum revenue. Post‑evaluate results and effectiveness and act on key learnings—share learnings with the team. Monitor and control account development spend within the agreed budget. Manage a timely and accurate forecast and business planning tool utilizing S&OP practices. Utilize insight through data and fact‑based rationale to support forecasts and plans for additional activity. Develop and maintain professional, efficient working relationships with the customer. Develop an extensive contact strategy that includes buyer, controller, merchandising, marketing, store operations and supply chain. Qualifications Customer Planning and Management Long‑term, strategic focus in all interactions using insight and business selling skills. Identify and maximize joint opportunities. Customer business expertise and commercial understanding. Business & Financial Acumen Clear understanding of ROI, forecasting tools and financial evaluation tools. Clear understanding of corporate vision and strategy. Insights into Action for Results Interpret and use financial and market data to influence decisions. Partnership Selling Understand individual interests and challenge, influence, and build excellent partnerships with customers and internal stakeholders. Team player who communicates effectively in a complex matrix‑managed business. Continuously assess the situation and adapt behaviour accordingly. Triple Win Negotiation Think creatively and deal effectively with the unpredictable, seeking competitive advantage. Category Leadership Effective change agent focusing on category, quality, and service excellence. Demonstrate high level of written and spoken English (C1‑C2 level). Additional Requirements High‑energy self‑starter with passion for making a difference. Minimum 5 years of professional experience in a B2B business environment; consumer health industry or optician environment is an advantage. Experience in commercial functions, preferably B2B sales or customer relationship. Experience in strategic penetration of major customers. Education: degree level or equivalent (e.g., Economics, Business). Optician/Optometrist is a plus. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Sales and Business Development Industry Medical Equipment Manufacturing J-18808-Ljbffr