Leonardo Hotels - Front Office Agent
Leonardo Hotels is well positioned for the future as a long-term secure employer and is looking for personalities! We live our motto:
BE YOURSELF
Conformity, strict regulations, and rigid rules have long been history with us. What counts for us is your personality. Nobody has to hide or change for us — just be who you are. In our colourful and somewhat crazy team, your motivation, opinion, and ideas are in demand.
What we offer
* Temporary contract
* Support in reconciling work and family life
* Europe-wide employee app "LEAPP"
* Discounts on accommodation and in the restaurants of the Fattal Hotel Group
* Training and development programmes at our Leonardo Academy
* Team events
Your Profile
BE YOURSELF. Be authentic and yourself.
* Bachelor’s degree in Hotel Management or Tourism studies
* Hospitality is in your veins
* At least 1-year experience as front office agent or reception
* Sense of responsibility, ability to work in a team, resistant to stress
* Flexibility in working early, late, and night shifts
* Very good speaking and writing skills in English and Italian, other languages are a plus
Your Main Duties
* Ensure guests feel at home by providing the best personal service
* Handle check-in and check-out operations
* Manage administrative tasks
* Provide guests with information about the hotel and the town of Venezia
* Answer phone calls
Your Contact Person
Sabrina Ligi
HR Manager Leonardo Hotels Italy & Hungar
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