Account Manager-US TBAM, Amazon Business NA ESM TBAM TeamJob ID: 10378832 | Amazon (Shanghai) International Trading Company Limited Hangzhou BranchAmazon Business Marketplace Account ManagerAmazon is now reinventing on behalf of the business customer and focused on building the largest and most innovative Business-to-Business (B2B) marketplace in the world, and we are recruiting to make this vision a reality. Amazon Business is Amazon’s response to tackle this incredible opportunity to address a vast new market segment and customer base. We are focused on building solutions that enables the B2B customer to find, research, and buy products and services from a vast selection, across multiple devices, marketplaces and regions. Our customers include individual professionals, small businesses to large institutions (and everything in between). Our B2B customers have different needs than the traditional Amazon customer so we are reinventing everything from how we display our selection, price our products, and provide the right customer experience.Amazon is seeking a result-driven, self‑motivated, passionate and dedicated Time Bound Account Manager based in Hangzhou. Your responsibility is to help CN‑based Amazon Marketplace sellers catch the Amazon Business (B2B) opportunity, utilize Amazon's suite of products/services to deliver new business growth and maximize revenue generation for them. Meanwhile, you should take initiative to find out business blockers or improvement area, as well as work with Amazon internal teams to move them so as to continually improve sellers’ experience on Amazon. You will prospect, present, and close high potential merchants to our various services and programs.You should have a track record delivering on unreasonable sales goals. You should also have a demonstrated ability to think strategically about business, product, and technical challenges, along with the ability to come up with original approaches and operational improvements. Candidates should be comfortable both in a self‑sufficient role, as well as one of team support and interaction. Ownership is extremely important.Your superior communication, organizational and inside sales skills, will enable you to operate in a fast‑moving and sometimes ambiguous environment, where you will have the responsibility for achieving our business objectives. This role provides ample opportunity to develop original ideas, approaches, and solutions in a competitive and fast‑moving environment.Core ResponsibilityIdentify, qualify, and engage with Amazon existing sellers for the Amazon Business‑Marketplace while creating a clear value proposition of selling to business customers on Amazon, along with the features and functionality.Meet or exceed quotas, revenue targets, and operational metrics.Analyze the business and conduct deep dive analysis; provide routine executive‑level reporting on the Seller’s current business and future opportunities. Publish recommendations and action plans based on data.Assist internal partners to drive change, remove roadblocks, and close business.Advocate on behalf of Sellers and other external stakeholders to influence product roadmap.Basic Qualifications2+ years of sales or account management experience2+ years of digital advertising and client facing roles experienceExperience with ExcelExperience analyzing data and best practices to assess performance driversPreferred QualificationsExperience analyzing key open issues and resolution metrics for each of the managed accountsExperience in relationship management within technology, start‑ups, or SaaS PlatformsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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