Hyatt Thompson Rome is looking for a dynamic and enthusiastic Chef de Rang / Supervisor to join our Food & Beverage outlets.
The ideal candidate will maintain positive guest and colleague interactions, building strong working relationships while ensuring excellent customer service. With a natural flair for lifestyle hospitality and strong communication skills, the Chef de Rang works closely with outlet colleagues in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of our guests.
Key Responsibilities
Seat, take orders, and serve food and beverages to guests according to established sequence and procedures
Present menus, answer guest inquiries, and make recommendations regarding food, beverage, and service
Clear and reset tables at the conclusion of each course
Maintain high standards of hygiene, presentation, and service throughout operations
Be fully conversant with all aspects of the Micros system
Demonstrate thorough knowledge and understanding of all food and beverage items on the menu, and the ability to recommend combinations and upsell alternatives
Guest Experience & Service
Provide a welcoming and professional service to guests during breakfast, lunch, and dinner
Support special events and high-volume service periods
Ensure compliance with service and hygiene standards at all times
Promote a guest-focused and service-driven culture within the outlet
Candidate Profile
Minimum of 2 years of progressive experience in a hotel or related hospitality environment
High standards of personal presentation and grooming
Ability to work effectively under pressure, maintaining composure and objectivity
Strong interpersonal skills and a customer-oriented mindset
Fluent in Italian and English
Additional Requirements
Strong knowledge of menu items and beverage offerings
Ability to work in a fast-paced, high-demand environment
Flexible and supportive team player with a positive attitude