Toluna is the global research and insights leader that enables businesses to make smarter, data-driven decisions – faster. For 25 years, we have partnered with the world's leading brands, delivering transformative impact through our advanced technology platform, comprehensive solution portfolio, expansive global first-party panel, and world-class team of leading research experts. Since 2019, we've made significant investments in artificial intelligence to enhance automation, accelerate insight delivery, and unlock deeper understanding at scale. With 40+ offices worldwide, Toluna operates in 70+ countries, redefining the future of insights. We are looking for a Managing Director in Italy to take the business into the next phase of growth, leveraging all the assets that are now part of the Toluna group, following the successful acquisition of MetrixLab, and to continue building our successful, harmonized and unified team. This role involves leading the commercial business unit in Italy, to ensure that you and they can grow the local business.
Build a high performing commercial team, who will develop and grow their portfolio of clients. Support them in building strategic account plans and growing the business with their accounts. Mentor, coach and develop all commercial team members, and execute bi-annual reviews for line reports.
Manage the local markets pipeline and forecast, ensuring you are delivering growth and delivering on all commercial KPIs that you are set (primarily Bookings & Revenue).
Coach all of your commercial team and support them in their development.
Set the cultural tone and embed the right values within the team
Create a company culture that continues to encourage collaboration, trust and unity.
Fluent in Italian and strong English
Extensive commercial experience, selling research and/or platform (ideally both) and delivering sustained and significant growth
Strong client network in Italy, with local Italian and global multi-national brands based in Italy
Has solid knowledge of research methodology and content
Flexible thinker