Overview
A Restaurant Manager is responsible for managing restaurant operations to deliver an excellent guest and member experience, while training staff and working within budgeted guidelines.
What will I be doing?
As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. You will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will perform the following tasks to the highest standards:
Manage Bar & Restaurant operations
Maintain exceptional levels of customer service
Recruit, manage, train and develop the Restaurant team
Manage guest queries in a timely and efficient manner
Work within budgeted guidelines related to Food and Payroll
Drive sales to maximize budgeted revenue
Develop menus with other members of the Food and Beverage team
Accountable for monthly stock takes
Incentivize team members to maximize sales and revenue
Set departmental targets and objectives, work schedules, budgets, and policies and procedures
Evaluate guest satisfaction levels with a focus on continuous improvement
Ensure communication meetings are conducted and post-meeting minutes generated
Be environmentally aware
Assist other departments where necessary and maintain good working relationships
Comply with hotel security, fire regulations and all health and safety legislation
What are we looking for?
A Restaurant Manager serving Hilton brands works on behalf of Guests and collaborates with Team Members. To succeed in this role, you should demonstrate the following:
Management and / or supervisory Food and Beverage experience
Able to meet financial targets
Ability to comply with all Food and Beverage brand standards
Ability to work under pressure
Willingness to develop team members and self
Flexibility to respond to a range of different work situations
It would be advantageous to demonstrate the following capabilities and distinctions:
Preferred previous Bar experience at a supervisory level
Degree in a relevant area
Passion for delivering exceptional levels of guest service
Passion for mixology
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. Our Team Members are at the heart of it all!
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