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Job Description
At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love.
It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future.
We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany & Co.’s continued legacy.
Tiffany & Co. is looking for a Store Manager for the new opening in Galleria Vittorio Emanuele in Milan.
Be Part of the Tiffany Story
Behind every dream is the dreamer. We are looking for a Store Manager to join our Maison to be a brilliant partner and to effectively contribute to the future. If you are a dreamer, a visionary joymaker, and a daring achiever, we welcome you to apply now!
Responsibilities
* As the Store Manager of Tiffany & Co., your main mission is to build a high performing team and to exceed the sales plan.
* You will craft an exceptional client portfolio and build the Tiffany client experience.
* Provide your fullest support in daily store operations and maintenance.
Qualifications
* Be an experienced leader with management experience in retail, luxury retail, or relevant customer related experience.
* Have excellent team management experience with the ability to build and grow high performing teams.
* Have a proven track record in store operations with managing profitability and operations efficiencies.
* Proven ability to develop new opportunities and maintain client relationships while ensuring brand recognition and penetration in market.
* Live our values of optimism, love, inclusivity, and creativity.
What We Offer
* You will be part of one of the most creative, diverse, and inclusive teams that demonstrates thoughtfulness, care, and optimism.
* Be part of a daring ambition and craft the future of Tiffany.
* A whole chapter of opportunities within Tiffany and the LVMH group where you can guide your own career, accomplish your goals, and achieve your aspirations.
Requirements
* Minimum of 5 years of retail or luxury retail store management experience or relevant customer related experience (e.g., hospitality).
* Proven track record in sales generation, managing the achievement of commercial results.
* Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
* Proven ability to develop new opportunities and maintain client relationships while ensuring brand recognition and penetration in market.
* Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.).
* Must have authorization to work in Italy.
* Fluent in Italian and English. A third language is an appreciated plus.
* Preferred Qualifications: GIA Certificate and/or gemological studies.
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