Ph3Overview /h3pInfluenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. /ppNamed after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. /ppWith over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world. /ppAPM MONACO is recruiting a Store Manager for our new shop at Madonna di Campiglio! /ph3Responsibilities /h3ulliAchieving turnover targets /liliAnalyse sales reports and data to determine business needs and implement strategies /liliDefine individual objectives for sales advisers /liliMotivate team members and ensure understanding of KPIs in order to improve individual and collective performance /liliCollaborate with the marketing team /liliCustomer service: Ensure the quality of customer service /liliCustomer service: Ensure that the team maintains communication with customers /liliResolve customer complaints and support decisions made by sales advisers /liliOperations: Ensure the maintenance, presentation and organisation of the shop /liliOperations: Ensure payment procedures are followed /liliOperations: Monitor expenditure on blinds /liliSet up staff schedules as required /liliManage the inventory and ensure that staff adhere to procedures and are trained in the use of the POS /liliMaintain good communication with members of the company and other blinds /liliVisual Merchandising: Improve and maintain merchandising guidelines /liliVisual Merchandising: Ensure the store is clean, organised and complies with management guidelines /liliVisual Merchandising: Work with the logistics and marketing teams to ensure that the store's assortment is correct /liliIdentify and communicate defective products as quickly as possible /liliCommunicate stock requirement /liliHuman Resources: Participate in the recruitment, training and development of staff /liliHuman Resources: Develop and monitor training programmes /liliHuman Resources: Evaluate the performance of each staff member and provide feedback to improve performance /liliHuman Resources: Helping to resolve HR problems /liliEnsure that professional image and standards are respected and reflect the brand image /li /ulh3Profile sought /h3ulliYou love APM Monaco! /liliYou have solid experience as a Supervisor / Assistant Store Manager /liliYou have experience in luxury / fashion retail and visual merchandising /liliYou are fluent in English /liliYou know how to analyse sales reports and react quickly /liliYou have strong communication and organisational skills /liliYou are flexible in terms of working hours (evenings, weekends and public holidays) /li /ulh3Recommendations /h3ulliEnglish level required /li /ulh3Job Types /h3ulliFull-time, Permanent /li /ulh3Benefits /h3ulliRelocation assistance /liliStore discount /li /ulh3Schedule /h3ulliDay shift /liliMonday to Friday /liliWeekend availability /li /ulh3Work Location /h3ulliIn person /li /ul /p #J-18808-Ljbffr