The selected candidate will contribute to the success of our eCommerce projects by actively participating in their operational management.
- Collaborate in the development and implementation of online positioning and sales strategies to help clients achieve their business goals. - Conduct market analysis with a focus on specific eCommerce segments. - Identify emerging trends and growth opportunities. - Develop business plans to support strategic decision-making and client growth. - Monitor KPIs, interpret data, and provide data-driven strategic consulting. - Coordinate cross-functional initiatives with IT, marketing, and operations teams to optimize the effectiveness of implemented strategies.
Client Relationship Management
- Build and maintain strategic relationships with clients to align their needs with eCommerce solutions. - Provide ongoing support by proactively intervening on online stores to optimize performance, resolve issues, and meet client expectations. - Assist in identifying growth opportunities and developing customized commercial proposals. - Keep clients updated on new products and eCommerce trends.
Project Management
- Lead migration, redesign, and eCommerce development projects: create and manage project plans including timelines, resources, and budgets. - Oversee project budgets and progress, address risks, and adjust strategies in response to unforeseen challenges. - Prepare project reports and updates for management and stakeholders.
Required Skills
Knowledge and experience using major eCommerce platforms.
- Proficiency with analytics and/or business intelligence tools. - Experience in market analysis and writing business plans. - Basic understanding of key digital marketing strategies and techniques. - Basic knowledge of UX and UI principles. - Proficiency in using main project management tools. - Experience in managing complex projects with interdependencies and control phases. - Fluent English (spoken and written).
Soft Skills
- Effective communication: ability to interact clearly and professionally with clients, teams, and stakeholders. - Strong problem-solving skills. - Leadership and the ability to guide project teams effectively. - Time management, with the ability to prioritize and meet deadlines. - Flexibility and adaptability to new tools, technologies, and challenges in a constantly evolving environment.
Nice to Have
- Project management certifications. - International experience. - Basic knowledge of key programming languages.
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