Your mission:
Join us disrupting the international energy trading market and leave your mark in re-defining how energy traders work!
Become the face of enmacc for our national and international trading customers in Italy and shape our growth story. Together with our senior management team you will further grow our customer base in the region and develop our existing and new trading customers to become digital leaders in energy trading. With the help of our clients you will identify and develop new markets and opportunities.
What you’ll do:
Client Management
Be responsible for and work closely with our existing portfolio of customers in the region and develop trusted relationships to engage them in the use of the platform
Acquire a thorough understanding of their needs and requirements to develop joint opportunities with our existing customers based on their needs and our platform developments
Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Ensure high customer satisfaction and retention in collaboration with our Customer Success team by identifying and resolving issues and driving engagement
Customer Acquisition
Play an integral part in the continuous growth of our platform in Italy
Work closely with our senior management to identify and acquire relevant national and international trading customers
Continuously manage opportunities through the funnel from identification to closing
Be an ambassador for enmacc to existing and potential customers in events such as fairs and conferences
Voice of the customer
Act as a link between our existing trading customers and internal departments such as Product Development by delivering concise customer feedback.
Acquire a thorough understanding of the market requirements to identify the most relevant opportunities based on our platform development
Who you are:
3-5 years experience in B2B, ideally SaaS, sales organisations, preferably within the energy space.
A bachelor’s degree in any discipline or equivalent experience
Proactive and creative team player focused on inspiring customer loyalty
Hands-on attitude with a desire to take ownership of tasks and responsibilities;
Desire to work in a fast paced start-up and passion to work with digital products and services.
Fluent in Italian plus excellent written and spoken English
What you’ll get:
a supportive, persistent, curious, and fun work culture!
an established startup in the SaaS/energy field
a growing, ambitious company with flat hierarchies
modern office spaces in the heart of Munich
state-of-the-art hardware and software
a diverse, international team that celebrates differences
free drinks, fruit, and coffee, gym/wellness benefits as well as discounts offers (Corporate Benefits)
a hybrid work arrangement
development: a plan, budget, and five extra vacation days to further your personal and professional development
relocation assistance for international candidates
dog-friendly office
#J-18808-Ljbffr