Pp2 days ago Be among the first 25 applicants /p pMandarin Oriental, Lago di Como aims to become one of the most exclusive resorts in Europe, representing the true elegant Italian but understated luxury experience for a worldwide clientele. /p pOur vision is to promote our welcoming, genuine and passionate culture to attract and engage exceptional talents, under the guidance of enthusiastic leaders. /p pOur aim is to get the best out of each individual and be recognized as an employer of choice among the most exclusive hotels in the world. /p h3Sales Manager /h3 pMandarin Oriental, Lago di Como’s Sales Manager is responsible for the resort’s total revenue goals and quality targets and supports the Director of Marketing and Commerce in establishing the resort within local and international markets and securing transient, group and banqueting business for long lasting relationships with key agents and clients. /p h3Duties And Responsibilities /h3 ul liSupport MOHG philosophy and culture daily to ensure guests’ satisfaction and the achievement of our Mission /li liAnalyze local market trends and develop new business leads /li liHandle and qualify the proposal and follow-up of transient, group and banqueting enquiries and actively engage with clients to maximize the conversion of business /li liEnsure a “sales approach” in every lead, customizing offers and ensuring that a luxury and positive attitude is always guaranteed /li liParticipate in external sales appointments, trips, fairs and tradeshows when relevant for the specific market segment /li liParticipate in local events and sales calls, including property site inspections /li liDemonstrate proactivity to bring back former clients and acquire new ones /li liFollow internal financial policies, managing and verifying client payments and outstanding balances /li liUse systems to pull out reports and analyze figures and data consistently /li liEnrich the existing database, ensuring time efficiency and data accuracy as per MOHG policies /li liAttend daily departmental meetings /li liMeet the objectives as set by the Company /li liCommunicate and cooperate with all departments as required across the hotel and the whole Company /li liFollow company grooming policies /li /ul h3Requirements /h3 ul liAt least a 3-years experience in a similar position within the luxury hospitality industry /li liFluent in English and Italian. Other languages are considered a plus /li liCreative thinking and bespoke approach to guests’ requests and needs /li liStrong time-management skills /li liGood knowledge of Microsoft Office Package /li liCharming and dynamic approach to clients and colleagues /li liProblem-solving attitude /li liStrong presentation skills /li liEnergetic, dynamic and enthusiastic /li liAvailable to flexible hours /li liAvailable to travel (local and international) /li /ul h3Seniority level /h3 pMid‑Senior level /p h3Employment type /h3 pFull‑time /p h3Job function /h3 ul liSales and Business Development /li liHospitality /li /ul pWe believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long‑term success of our people, our business and the societies and economies in which we operate. /p pAll colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment of others will be tolerated. /p /p #J-18808-Ljbffr