Digital Commerce Operations Assistant
Job Overview
The role of Digital Commerce Operations Assistant is crucial in ensuring the seamless execution of e-commerce operations. As a specialist, you will be responsible for assisting with various aspects of digital commerce, including order processing, customer service, and product management.
Your key responsibilities will include:
* Providing exceptional customer service and resolving customer inquiries effectively to enhance customer satisfaction.
* Managing product listings, including images, descriptions, and pricing to ensure accurate representation and up-to-date information.
* Supporting the creation and update of website content and banners to maintain a visually appealing and engaging online presence.
* Conducting market research to inform business decisions and stay ahead of the competition.
* Monitoring stock levels and product performance to identify trends and areas for improvement.
* Analyzing website and campaign performance using analytics tools to gain valuable insights and optimize strategies.
* Collaborating with the marketing team to develop promotional campaigns that drive sales and revenue growth.
As a Digital Commerce Operations Assistant, you will have the opportunity to work in a dynamic environment where no two days are the same. You will be required to think critically, solve problems creatively, and prioritize tasks efficiently to meet deadlines.
We are looking for a highly motivated and detail-oriented individual who is passionate about digital commerce and has excellent communication skills. If you are a team player who is eager to learn and take on new challenges, we encourage you to apply for this exciting opportunity.