Ph3Overview /h3pSales Manager – North America at Four Seasons Hotel Firenze, a beacon of luxury and sophistication in the heart of Florence. This role is responsible for driving leisure business from the US and Canadian markets, elevating the hotel’s visibility, and securing new and repeat business across key segments. /ph3What You Will Do /h3ulliCultivate and strengthen relationships with major accounts to drive business and expand market share. /liliUtilize a variety of prospecting tools and company-wide sales programs to generate new business opportunities. /liliProactively follow up on inquiries and qualify potential business to maximize transient room nights and ancillary revenue, enhancing RevPAR performance. /liliDevelop, implement, and execute strategic account plans tailored to the North American market to meet and exceed revenue targets. /liliAchieve monthly, quarterly, and annual sales goals through outside sales calls, site inspections, and familiarization trips within your assigned territories. /liliMaintain comprehensive product knowledge of Four Seasons properties and competitive market advantages. /liliConduct customer site inspections and sales presentations, uncover client needs and offer customized solutions to maximize booking opportunities. /liliEnsure accurate and timely data management in CRM and reservation systems (Opera), maintaining high database hygiene standards. /liliCollaborate with global sales offices, participate in strategy and sales meetings, and contribute to the development of the annual marketing plan. /liliManage and optimize sales budgets and travel expenses in line with strategic priorities. /li /ulh3What You Bring /h3ulliLegal work authorization to work in Europe is required. /liliMinimum 3-5 years of experience in a Sales Manager role within the luxury hospitality sector, preferably with experience targeting the North American market. /liliExceptional negotiation skills and strong decision-making abilities. /liliA creative and innovative approach to sales and business development. /liliDeep understanding of the ultra-luxury hospitality segment and discerning clientele. /liliFluency in English (reading, writing, and speaking); proficiency in Italian is a plus but not mandatory. /liliProficient in Microsoft Office (Excel, Word, PowerPoint) and Opera PMS or similar systems. /liliStrong analytical skills and an ability to work independently while collaborating effectively within a team. /li /ulh3What You Can Expect /h3pFour Seasons Hotels and Resorts can offer a pathway to a life-long career with global potential and a culture that values treating others as you would wish to be treated. /ph3The Benefits /h3ulliCompetitive compensation /liliComprehensive benefits package /liliQuality meals at our employee restaurant /liliFree uniform or work clothes with dry cleaning available /liliEmployee discounts in Four Seasons outlets and other local partners /liliAccess to the Wellbeing hotel program /liliEmployee Experience initiatives and ESG events /liliExcellent training and career development opportunities /liliOpportunities to build a successful career with global potential /li /ulh3Schedule Hours /h3pThis position is based at the Four Seasons Hotel Firenze and the contract is full time. You must possess the legal right to work in Italy at the time of application. /ph3Seniority level /h3pNot Applicable /ph3Employment type /h3pFull-time /ph3Job function /h3pSales and Business Development /ph3Industries /h3pTravel Arrangements and Hospitality /p /p #J-18808-Ljbffr