PAt Hyatt, we believe our guests choose Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. At strongThompson Rome by Hyatt /strong, we are seeking a knowledgeable and passionate strongSommelier /strong to curate exceptional wine experiences and elevate our Food Beverage offering. /ppThis role is ideal for a wine professional with strong technical expertise, a guest-centric mindset, and the ability to inspire both guests and colleagues through knowledge, storytelling, and refined service. /ppbr/ppstrongKey Responsibilities /strong /ppstrongWine Program Management /strong /pulliDevelop and maintain the hotel’s wine list, ensuring a diverse and well-balanced selection aligned with the restaurant’s menu /liliSource, purchase, and manage wine inventory while maintaining optimal stock levels /liliBuild and maintain strong relationships with wine vendors, distributors, and wineries /liliEnsure proper storage, cellaring, handling, and serving standards for all wines /liliMonitor wine costs and pricing strategies to support profitability /li /ulpbr/ppstrongGuest Experience Service /strong /pulliProvide expert wine recommendations and food pairings, enhancing the guest dining experience /liliEngage with guests through knowledgeable and approachable conversation, creating memorable wine experiences /liliConduct wine tastings and special wine-pairing events /liliEnsure refined presentation and exceptional service standards across all outlets /li /ulpbr/ppstrongStaff Training Development /strong /pulliTrain front-of-house teams on wine knowledge, service techniques, and pairing recommendations /liliLead educational tastings and training sessions for the restaurant team /liliDevelop wine service protocols and ensure compliance with industry standards /li /ulpbr/ppstrongCompliance Quality Control /strong /pulliEnsure compliance with all local and national alcohol laws and regulations /liliMaintain high standards of wine presentation, service quality, and guest experience /liliStay up to date with wine trends, emerging regions, and industry best practices /li /ulpbr/ppstrongMain Duties /strong /pulliServe all beverage orders professionally, using correct equipment and procedures /liliTake beverage orders and apply upselling techniques when appropriate /liliRecommend wines based on guest preferences and menu selections /liliEnsure wine lists are updated and sales records are accurately maintained /liliControl stock levels of wines and beverages /liliSupport food service operations when required /li /ulpbr/ppstrongCandidate Profile /strong /pulliCertification from a recognized wine institution (WSET, AIS, Court of Master Sommeliers, or equivalent) /liliPrevious experience as a Sommelier in a luxury hotel or fine dining environment /liliStrong knowledge of wines, spirits, and food pairings /liliExcellent communication, interpersonal, and sales skills /liliAbility to upsell while enhancing guest satisfaction /liliFluent in Italian and English /liliWillingness to learn and ability to perform under pressure /liliStrong initiative and a service-driven attitude /li /ulpbr/ppstrongWhat You Will Do /strong /ppReporting to the strongDirector of Operations /strong, you will support all Food Beverage outlets with passion and creativity. You will work closely with the FB leadership team to manage wine lists, recommend food and wine pairings, assist waiters and the Sommelier team with service preparation, oversee glassware par stock, manage inventory, and remain highly visible in operations to ensure an attentive and distinctive guest experience. /p