PWe are looking for a reliable and organized Service Management Specialist to support our service department and ensure smooth daily operations in Turin ana Milan Italy. This roule will work closely with the service team to coordinate service activities, manage administrative tasks, and assist with scheduling and technician support on systerm. This is an ideal position for someone who is detail-oriented, customer-focused, and eager to grow in a service-oriented environment. /ppKey Responsibilities: /pulliSupport the Service Team in day-to-day operations of the service department /liliAssist with scheduling service appointments and dispatching technicians /liliPrepare and process service orders, reports, and other administrative documents /liliHelp manage parts requests and job completion tracking /liliMaintain service records and ensure accurate data entry /liliEnsure smooth coordination between technicians, parts, and front office staff /li /ulpQualifications: /pulliBachelor’s degree in Engineering, Industrial Technology, or a related technical field /lili1–3 years of experience in a service, administrative, or customer support role /liliStrong organizational and multitasking skills /liliExcellent written and verbal communication abilities /liliProficient with Microsoft Office and service management software (training available) /liliA proactive attitude and ability to work well in a team environment /liliBasic understanding of technical services or repair work (preferred, but not required) /liliFluency in Chinese (Mandarin), Italian, and English (spoken and written) /li /ul