Job Description: Presales Engineer (Remote, Italy)
EcoFlow, founded in 2017 by battery engineers, is a leader in portable power, solar technology, and smart home energy solutions. We are committed to powering a sustainable future with innovative, eco-friendly energy products.
Our Vision: To power a new world—an aspirational, technology-driven, eco-friendly future shared by everyone.
Our Mission: To provide smart and eco-friendly energy solutions for individuals, families, and society, serving as a reliable energy partner worldwide.
Career Opportunities: Join our diverse team of innovators to find reliable peers, face new challenges, and grow professionally. We are currently seeking a Presales Engineer for a full-time, remote position based in Italy .
Responsibilities:
* Support business development through roadshows and workshops to generate leads.
* Serve as the technical expert during sales pitches and meetings, handling all technical communication and solution introductions.
* Build and maintain relationships with EcoFlow partners, establishing trust through technical expertise and understanding client needs.
* Prepare technical materials and presentation decks for pre-sales support.
* Conduct product training and interact closely with partners to ensure understanding of EcoFlow's USPs.
* Gather feedback from clients and partners, collaborating with R&D to improve products.
* Provide insights and suggestions based on technical knowledge, assisting partners in customizing solutions for commercial success.
Candidate Profile:
* Bachelor's degree or higher in science or engineering; electrical engineering, electro-mechanical, or related fields preferred.
* Minimum of 3 years experience in customer communication and pre-sales technical support, with industry experience in Residential Energy Storage preferred.
* Self-driven, proactive, able to work independently and collaboratively across teams.
* Excellent communication skills, comfortable with customer-facing roles and group training.
* Ability to understand customer needs and independently find solutions.
* Passion for the industry, quick learner, capable of grasping complex information in a rapidly changing environment.
* Fluency in English and Italian is essential; additional languages like French, Polish, or Dutch are a plus.
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