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Director of the information and communication technology (ict) service

Firenze
Euractiv
Pubblicato il 25 febbraio
Descrizione

PpThe European University Institute (EUI), founded in 1972 and located in Florence, Italy, is a treaty-based post‑graduate institution dedicated to advanced research and training with a unique European focus. /p pWe seek a forward‑thinking leader to manage the digital infrastructure that supports our university’s vital mission to provide orientation to the development of Europe through research, engagement, and communication. The new ICT Director will also contribute to the development of the EUI’s new Tech Hub and Research Map. /p pThis pivotal role requires driving digital transformation and ensuring a truly multicultural community of over 1000 academics has the technological foundations to research, learn, debate, and communicate about the future of Europe. /p pThis is a unique opportunity to contribute to the advancement of a leading academic institution by driving innovation, establishing digital sovereignty pathways, and ensuring excellence in ICT at the very heart of the European project. /p ul liban international organisation /b set up in 1972; /li lia research university focusing on bpost‑graduate, /b bdoctoral /b band post‑doctoral studies /b, and badvanced research /b; /li lilocated in the hills overlooking the city of Florence, Italy. /li /ul pThe Institute also hosts the Historical Archives of the European Union. /p pThe bEUI Information and Communication Technology (ICT) Service /b provides the digital infrastructure and essential technology services that enable the institute’s academic and administrative activities. It ensures secure, reliable and high‑performance data, visual and voice communication across the EUI community and with external partners. It supports both centralised and decentralised applications, providing the flexibility required by diverse institutional needs. It operates identity and access management services, user support functions, and a central Helpdesk to maintain high‑quality service delivery. It also supports learning technologies, audiovisual environments, enterprise systems, integrations, and campuswide networks to ensure efficient, modern and accessible digital operations. The Service ensures the security, integrity and resilience of the institute’s systems and digital assets, and contributes to robust business processes, management information systems, and IT governance. /p h3Your Key Responsibilities /h3 pThe bEuropean University Institute (EUI) /b is seeking an outstanding, forward‑thinking leader with strong management capabilities to head its Information and Communication Technology Service. /p pThis strategic role is pivotal in shaping and delivering a comprehensive IT strategy that supports the EUI’s academic mission and operational excellence, and in driving its digital transformation agenda. /p pReporting to the Chief Operating Officer, the bICT Director /b provides strategic leadership and direction for all ICT operations and infrastructure. /p pThe Director leads a team of 29 highly skilled professionals in delivering secure, resilient, and forward‑looking digital systems and services that support the institute’s teaching, learning, research, and administrative activities. The Service is currently organised into five technical sectors, (Systems and Networks, Administrative Systems, Information Security, User Support, and Web), and is supported by a Budget, Finance and Administration team. In addition, the teams are reinforced by 19 full‑time equivalent outsourced staff. /p pThe Director ensures the provision of robust and responsive IT services to the academic community, guarantees the availability of efficient and agile systems for administrative functions, and establishes and maintains a strong technical support framework.br/The Director is also the driver of the institute’s digitalisation roadmap, ensuring that ICT capabilities evolve in line with institutional priorities and emerging technological needs.br/Finally, the Director ensures the availability of internal expertise on European software and solutions, supporting the assessment of their operational performance, security, and strategic relevance vis‑à‑vis offerings from leading non‑European providers. /p pThe main responsibilities of the role include: /p pbStrategic Planning Policy Development /b: Defining and implementing the ICT Service’s strategic direction in alignment with EUI strategic objectives, ensuring performance, security, innovation and business continuity. Advising senior leadership on ICT matters and contributing to the overall bEUI Strategy /b, in particular by driving digital transformation processes and enabling the digital tools required for research and educational excellence and agile and efficient administration. Contributing to the development of the EUI’s new Tech Hub and Research Map. Defining digital sovereignty pathways in light of evolving European regulatory frameworks, data governance requirements, and institutional risk management. /p pbOperational Oversight /b: Approving, prioritising, and leading projects and the project portfolio as they relate to the selection, acquisition, development, and installation of major information systems. Maintaining and further developing a robust digital infrastructure and technical support for communication, collaboration, research, and learning. /p pbLeadership Staff Management /b: Developing and maintaining an ICT organisational structure that supports the priorities and needs of the EUI. Supervising and developing ICT Service staff, overseeing recruitment and performance management, and fostering a motivated, high‑performing team, working environment and job satisfaction. /p pbRepresentation Communication /b: Representing the ICT Service internally and the EUI externally, engaging with international and academic ICT networks, and managing relationships with external suppliers and high‑level stakeholders. /p pbGovernance Accountability /b: Reporting to the Chief Operating Officer, being a member of the EUI Management Team, and ensuring sound financial management, including ICT budget and procurement responsibilities. /p pbExpertise Innovation /b: Providing executive‑level guidance grounded in current best practice for the ICT Service’s areas of responsibility. Staying abreast of emerging technologies, trends and risks in the IT sector – in particular regarding academic technology‑driven innovative research – and providing informed guidance to senior leadership on their academic, competitive, and financial implications. /p pAll staff at the EUI share the following competencies: /p ul liEthics and integrity /li liWorking in a multicultural environment /li liAccountability /li liDelivering quality and results /li /ul pCompetencies specific to the brole /b include the following: /p ul liTechnological awareness /li liStrategic thinking /li liLeadership and Team management /li liProject and stakeholder management /li liChange management /li liCreativity and innovation /li liProblem solving /li /ul pThe competencies mentioned above may be assessed at the written test and/or interview stage. /p ul liA vital role in creating a conducive environment for scholars in Europe’s research university with a focus on master’s, doctoral and post‑doctoral studies in the social sciences and humanities; /li liThe opportunity to join a truly multicultural community of more than 1000 academics and professionals at all career stages of approximately 85 different nationalities working on the future of the European project; /li liThe commitment to a genuine culture of equality, diversity and inclusiveness, and to attracting, encouraging and retaining a diverse and highly qualified workforce; /li liA world‑class research library, the Historical Archives of the European Union, and many other excellent research facilities; /li liLanguage courses and soft skills training opportunities; /li liAccess to all EUI facilities: library, crèche, cafeteria, gym, participation in seminars and workshops; /li liA competitive salary package including health and pension plan; /li liA healthy work‑life balance in a family‑friendly environment. /li /ul h3CLOSING DATE FOR APPLICATIONS: MONDAY, 16 th MARCH 2026 at 23:59 CET /h3 pBefore completing the online application form you are invited to read ~ (clickable links below) ANNEXES I II that represent an integral part of this vacancy notice. /p pbDo not use the ‘Apply now’ button. Please follow the application guidelines provided in the vacancy. Applications submitted via the button will not be considered /b /p /p #J-18808-Ljbffr

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