The Hotel Following two years of extensive renovation the historic Albergo Italia reopens under the new name Le Graal Cortina part of the luxury collection Le Graal This 5 star luxury hotel featuring a contemporary and sophisticated design aims to offer guests a unique and memorable hospitality experience through impeccable empathetic and spontaneous service The goal is to create a welcoming and refined atmosphere where every guest feels valued and pampered The primary objective of the team is to excel in every aspect of the guest experience from warm welcomes and personalized attention to the high quality and uniqueness of dining and wellness services Job Overview The Chief de Bar role is crucial in ensuring the smooth and efficient operation of the bar creating and delivering an exceptional guest experience Responsibilities Leadership and Team Management Lead and manage the bar staff fostering a positive and collaborative work environment Recruit train and supervise bartenders barbacks and other bar staff Motivate and inspire the team to deliver exceptional service Operational Management Oversee the day to day operations of the bar ensuring compliance with all health and safety regulations Develop and implement standard operating procedures to maintain efficiency Manage inventory including ordering and restocking of beverages glassware and supplies Monitor and control operating costs and budgetary targets Customer Service Ensure the highest level of customer service consistently exceeding guest expectations Interact with guests addressing any concerns and creating a welcoming atmosphere Develop and maintain a regular customer base by building relationships and ensuring guest satisfaction Plan and execute special events to attract and retain clientele Menu Development and Beverage Knowledge Curate a diverse and sophisticated beverage menu in line with the Hotel s brand and quality standards Stay updated on industry trends new products and emerging mixology techniques Conduct training sessions for staff to enhance product knowledge and service skills Quality Control Ensure that all drinks are prepared to the highest standard of quality and presentation Monitor and maintain cleanliness and organization of the bar area Liquor Licensing and Compliance Stay informed about local and state liquor laws and ensure the bar s compliance Handle any licensing or regulatory issues that may arise Financial Management Prepare regular financial reports analyze sales data and make data driven decisions Implement strategies to maximize revenue and profitability by helplavoro.it