Amazon Web Services (AWS) is the pioneer and widely recognized leader in Cloud Computing. Our web services provide IT infrastructure in-the-cloud that is used by hundreds of thousands of developers and businesses around the world. These customers range from start‑ups to leading web companies and Global 500 companies in industries such as financial services, pharmaceuticals, and high technology.We’re looking for an accomplished Sales Leader deeply familiar with Contact Center as a Service and generative AI, to lead the CXE business (Amazon Connect) for the central US. The successful candidate will have overachieved throughout their career and built strong, deep relationships with F1000 and / or G2000 organizations. This leader will have a broad role – part market maker, part operator and part general manager – and will build a strategy focused on outcome‑based selling, winning new customer segments and growing existing customer segments for the long term.Key Job ResponsibilitiesDrive strategic workloads to deepen business and technical relationships with customers and partners.Develop a high‑performing team of sales experts and build mechanisms to enable the field organization to drive day‑to‑day interactions that identify prospects for long‑term business opportunities.Focus on incubating new AWS Productivity Applications services, scaling existing AWS services, delivering workload / solution‑specific domain expertise to the broader field organization, and developing repeatable, packaged solutions to solve customer challenges.Act as the voice of the customer; analyze key customer insights from business drivers, market trends, customer feedback and operating metrics to influence product teams.Establish clear goals for the team, including quotas, and ensure the team manages opportunities effectively throughout the sales cycle with good pipeline hygiene.Plan and allocate resources to meet goals and quotas.LOCATIONS: Preference for Austin, TX, Chicago, IL, Atlanta, GA, New York, NYBasic Qualifications5+ years of sales / sales management in infrastructure or cloud technology leading a direct or indirect