We are seeking a visionary Online Retail Director to lead the global e-commerce business for a prestigious luxury brand. This role is responsible for driving online sales growth and ensuring a seamless, high‑end digital retail experience that aligns with a luxury positioning. You will own the global P&L and bridge the gap between digital innovation and traditional luxury excellence.
Key Responsibilities
* Strategic Leadership: Define and execute the global e-commerce roadmap and manage the full P&L to drive sustainable revenue growth;
* Omnichannel Excellence: Position the online boutique as a flagship channel, ensuring seamless integration between online and offline client touchpoints (Drive-to-Store);
* Client Journey: Champion a best‑in‑class luxury digital experience, leveraging data‑driven personalization and advanced analytics to optimize the customer journey;
* Team Leadership: Lead and inspire a global e-commerce team, fostering a culture of agility, innovation, and cross‑functional collaboration.
The Ideal Profile
* Experience: 10+ years in luxury or premium e-commerce, with at least 5 years in a leadership role;
* Track Record: Proven success managing large‑scale, multi‑market, and multi‑category online businesses;
* Mindset: A "digital‑first" approach combined with deep sensitivity toward luxury brand DNA;
* Skills: Strong analytical acumen (P&L management) and the ability to influence within a global matrix organization.;
* Languages: Fluency in English is required, Italian or French is a significant plus.
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