PThe PSM is responsible for achieving Gross Sales and Gross Margin goals in a specific area of responsibility. It must guarantee results of increased sales and improved market share also for authorized workshops through sales on the local market. /ppThe PSM has the task of maximizing customer loyalty towards the Iveco Service network, optimizing the repair capabilities of the workshops in terms of working hours and facilitating the development of the right assistance processes. /ppbr/ppEssential responsibilities: /pulliEnsure the achievement in terms of volume and profitability /liliEnsure the study and application of a sales incentive promotion program plans if necessary to recover market share /liliBuild dedicated action plans to increase turnover /liliShare service performance with dealer owners and support the implementation of improvement plan /liliInform on price competitiveness /liliSupport workshops in measuring performance and optimizing labor and spare parts billing /liliAssist in the development of the annual marketing plan, specifically advising on fore-casts for each Brand/Market/Product Line (based on historical data, market trends, competitive activity, promotional strategy and sales effort) /lilianalyze OE and IAM competition scenario in terms of sales, price positioning and logistic rules /liliVisit constantly the Authorized Workshop.in a specific area of responsibilities /liliSupervise the training and certification of workshop staff to increase pro-active service skills. /liliEvaluate workshops according to IVECO standards, monitor recovery plans and evaluate their execution. /liliAssessment of the Authorized Network and continuous monitoring of the related KPIs /li /ul