PpLocation: Taranto, Italy, 74121 /p pContract Type: Internship /p pLevel of Experience: Intern /p pbCommercial Support Advisor Internship /b to join its office in Taranto, Italy within bMediterranean Africa Certification /b Division. /p h3bMission /b /h3 pThe Commercial Support Advisor plays the role in the administrative aspects of customer accounts and data entry. This position supports the commercial team's efforts to provide efficient and effective services to clients while ensuring accurate record-keeping. #LI-DC2 /p h3bKey Accountabilities /b /h3 ol libCustomer Data Management /b ul liCreate and maintain accurate customer records in the database. /li liEnsure that customer information is up-to-date and complete. /li liHandle customer inquiries related to account information and updates. /li /ul /li libAdministrative Support /b ul liProvide administrative support for the commercial team, including document preparation and data entry. /li liMaintain organized files and records related to customer interactions and offers. /li liCollaborate with team members to streamline administrative processes. /li /ul /li libData Analysis and Reporting /b ul liAssist in data analysis tasks related to customer interactions, pricing, and market trends. /li liContribute to the improvement of data analytics and reporting processes. /li /ul /li libDocumentation and Record Keeping /b ul liMaintain accurate and organized records of customer interactions and transactions. /li /ul /li /ol h3bEducation /b /h3 pHigh School Diploma/GED in Business Administration Finance Management /p h3bQualifications /b /h3 ul libTechnical Skills: /b Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and a willingness to rapidly learn CRM systems and other relevant software tools. /li libCommunication and Interpersonal Skills: /b Strong verbal and written communication abilities, enabling effective interactions with clients and internal teams at all levels. /li libAnalytical Competence: /b Basic analytical skills to contribute to data analysis and market trend evaluations, with a keen eye for detail and accuracy. /li libOrganizational Abilities: /b Aptitude for multitasking and managing time efficiently to handle a variety of administrative responsibilities in a fast-paced commercial environment. /li libPrior Experience: /b While not mandatory, any previous engagement in business support, customer service, internships, or volunteer roles related to commercial operations will be considered advantageous. /li libIndustry Familiarity: /b Knowledge or willingness to learn about RINA services and the certification sector to effectively support the commercial team, operations, and clients. /li libPersonal Attributes: /b Demonstrated resourcefulness, ownership of tasks, and a proactive attitude towards continuous professional and personal development. /li liFORESIGHT INSIGHT - Context awareness adopting a systemic perspective and informed decision making. /li liWORKPLACE DYNAMICS - Resourcefulness in shaping progress and working efficiently. /li liINTERPERSONAL INFLUENCE - Skills and strategies we use to interact effectively with others. /li liDOMAIN BUSINESS ACUMEN - Applying a scientific approach and critical thinking in operations and solution development within area of expertise. /li liPERSONAL EMPOWERMENT - Ownership for life, work and results, striving to grow professionally and personally. /li /ul pRINA is a multinational company providing a wide range of services in the energy, marine, certification, infrastructure mobility, industry, research development sectors. Our business model covers the full process of project development, from concept to completion. /p pAt RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99. /p /p #J-18808-Ljbffr