Responsibilities
· Investigate & demonstrate the use of InterSystems products with other third party technologies.
· Manage the technical relationship with customer accounts, ensuring that they are aware of the latest product capabilities
· Identify new opportunities within existing accounts.
· Build and demonstrate Proofs of Concept (PoCs) for prospects and partners to illustrate the suitability, ease of use, performance, features, reliability and/or connectivity capabilities of InterSystems technology.
· Participate in business and detailed technical discussions at all levels and in all departments of the customer's organization to foster the adoption, use and deployment of Product technologies
· Recommend technical architecture, database schema, design patterns, migration and upgrade strategies and operational best practices.
· Install InterSystems software and assist with benchmarking exercises to determine optimal deployment configurations.
· Work as a hands-on lead application developer to coach partners and prospects, particularly in the early stages of adoption or during particularly technically challenging projects.
· Give corporate presentations to InterSystems' customers and prospects at site visits, marketing events and such venues. Topic includes strategic and tactical technical and business directions and technical product demonstrations
· Carry out formal training courses in InterSystems technologies.
· Support customers and prospects during beta test programmes or pre-launch activities and provide feedback to the software development groups.
· Assist with troubleshooting and supporting resolution of technical problems.
· Provide consulting services for the Sales Department and other InterSystems departments (Marketing, Support, Development among others) as requested
Qualifications
· 5+ years of previous experience in HealthCare (and HC standards)
· Outstanding interpersonal, communication and presentation skills
· Proven business analysis and problem-solving skills
· Ongoing experience within the design, development & deployment of complex applications.
Education and Training
· BS in Computer Science or equivalent technical degree
· Fluent in Italian and English, both written and spoken
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