You’ve built experience, now use it where bold ideas meet real impact. At Opella, we’re challenging how self-care works for millions of people and need leaders and experts ready to shape what’s next. As a\nNational Account Manager\n, you’ll bring your skill, your curiosity and your drive to make health simpler, smarter and more human.
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About The Job\nDrive sustainable growth in net sales and profitability across Top Clients within the Indirect Channel (wholesalers, networks, pharmacy/parapharmacy groups and/or modern trade), through the negotiation and execution of commercial agreements, building long-term partnerships aligned with company strategy.
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Main Responsibilities
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- Define and implement customer business plans for Top Clients, identifying growth opportunities and profitability optimization levers.
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- Negotiate commercial agreements (sales targets, promotional investments, visibility, and category management initiatives), ensuring delivery against financial KPIs.
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- Drive performance of assigned customers, ensuring achievement of sales and margin targets in line with brand/product priorities.
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- Monitor and optimize commercial performance through structured analysis, identifying gaps and activating corrective actions in collaboration with the Field Force.
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- Contribute to the development and validation of commercial policies, bringing customer and market insights to maximize effectiveness of commercial levers.
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- Collaborate with internal stakeholders to define and execute tailored promotional plans and initiatives for strategic customers.
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- Build and maintain strong, long-term relationships with key internal and external stakeholders, acting as a reference point for Top Clients.
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- Develop accurate sales and volume forecasts, activating commercial levers to ensure target achievement.
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- Analyze sell-in, sell-out, stock levels, and promotional performance to drive data-based decisions.
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- Monitor competitor activities and define response strategies in collaboration with relevant internal functions.
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\nKey Performance Indicators (KPIs)\n
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- Achievement of Net Sales and margin targets for assigned customers
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- Customer profitability and sustainability of commercial agreements
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- Effectiveness and ROI of promotional activities
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- Level of execution of commercial agreements at customer level
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- Forecast accuracy and ability to implement corrective actions
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- Sell-out performance and efficient stock and rotation management
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\nAbout You\nEducation:\nBachelor’s degree in Economics, Marketing, or related fields\nExperience:\nAt least 5 years of experience in commercial roles with direct responsibility for managing and developing key customers (Top Clients and buying groups), gained across multiple channels (modern trade, wholesalers/WHS, and specialized channels)\n
Skills
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- Strong understanding of retail and Top Client commercial dynamics
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- Solid P&L; management capabilities
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- Strong analytical skills to interpret multi-source data and develop business plans / monitor performance
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- Proven ability to build long-term relationships with internal and external stakeholders
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\nLanguages:\nEnglish fluent.\n
Location:\nMilan site
\nAbout Us\nOpella is the self-care challenger with the purest and third-largest portfolio in the Over The Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally.\n
Our mission is to bring health in people’s hands by making self-care as simple as it should be. For half a billion consumers worldwide – and counting.
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At the core of this mission is our 100 loved brands, our 11,000-strong global team, our 13 best-in-class manufacturing sites and 4 specialized science and innovation development centers. Headquartered in France, Opella is the proud maker of many of the world’s most loved brands, including Allegra, Buscopan, Doliprane, Dulcolax, Enterogermina, Essentiale and Mucosolvan.
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As a globally certified B Corp company, we are active players in the journey towards healthier people and planet. Find out more about our mission at www.opella.com