Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.Xylem is a global leader in water technology, dedicated to solving the world's most critical water challenges. Through innovation, smart infrastructure, and advanced analytics, we help communities and industries transport, treat, analyze, and efficiently use water.At Xylem Water Solutions, collaboration, sustainability, and technological excellence are at the core of everything we do. Our teams are empowered to take ownership, drive innovation, and deliver solutions that create real‐world impact.As part of our continued growth, we are looking for an experienced Key Account Manager (m/f/d) – KSA/GCC Region to support strategic initiatives and strengthen our project execution capabilities.The RoleThe Key Account Manager is responsible for developing and managing strategic customer relationships across the GCC, with a primary focus on KSA, to drive revenue growth and long‐term partnerships. This role identifies new business opportunities, executes account strategies, and ensures high customer satisfaction. The position collaborates cross‐functionally, monitors regional market trends, and reports performance to senior leadership. Strong relationship management, commercial acumen, and excellent communication skills are essential for success in this role.Key ResponsibilitiesAccount Strategy & Growth
Develop and execute strategic account plans aligned with company objectives across GCC, with focus on KSAAnalyze market trends and customer needs to identify new business opportunitiesOwn revenue targets, forecasts, and account budgets
Customer Relationship Management
Build and maintain strong relationships with key customers and partnersMonitor customer satisfaction and resolve issues proactivelyExpand business within existing accounts and develop new opportunitiesPartner closely with Marketing and Customer Service to enhance customer experience
Performance & Market Insights
Track and analyze sales and account performance dataPrepare and present forecasts and performance reports to senior leadershipMonitor competitor activity and regional market trendsUtilize CRM systems (e.g., Salesforce) to manage pipelines and customer interactions
Product & Commercial Excellence
Maintain strong knowledge of products, solutions, and industry developmentsClearly communicate value propositions to customersProvide structured customer feedback to product and internal stakeholdersSupport customer presentations, negotiations, and contract discussionsProject teams.
Qualifications
Bachelor's degree in business, Marketing, or a related fieldMinimum 5 years of relevant commercial experience, including at least 2 years of people management experience (or equivalent leadership exposure)Proven experience developing and executing sales or key account strategiesStrong proficiency in sales tools and CRM systems (e.g., Salesforce)Excellent written and verbal communication skills with the ability to present persuasively to senior stakeholdersStrategic, data‐driven mindset with a test‐and‐learn approach to business and process improvementsStrong resource planning skills with the ability to balance competing priorities effectivelySolid end‐to‐end project management experience with a track record of delivering measurable resultsFluency in English and ArabicStrong knowledge of the GCC market, with a particular focus on Saudi Arabia (KSA)Willingness to travel extensively across the GCC regionExperience in the water or infrastructure sector is beneficial
Why Join Xylem
Work on projects that support critical water infrastructure and sustainabilityHigh‐impact role with strong organizational visibilityCollaborative, innovation‐driven cultureOpportunities for professional growth within a global organizationAutonomy paired with strong leadership supportCompetitive total rewards package that supports employee wellbeing, growth, and work‐life balance, tailored to local market practice
For questions about this position, please contact Ward Barbar, Talent Acquisition Partner, Europe, at +49 172 6976222.Everyone is WelcomeXylem is an equal opportunity employer. We are committed to fostering an inclusive environment where individuals feel a sense of belonging — regardless of nationality, race, religion, ethnic origin, gender, sexual orientation, gender identity or expression, age, disability, or any other characteristic protected by law.For us, diversity, equity, and inclusion are more than policies or programs — they are fundamental to our culture and a key driver of long‐term innovation and success.We look forward to receiving your application!Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re‐use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.#J-18808-Ljbffr