KIKO MILANO was founded in 1997 in Milan and since then has revolutionized how cosmetics are sold globally. Based in Italy, and truthful to its DNA, KIKO MILANO takes advantage of combining trustworthy quality, creativity and stunning aesthetics
We are looking for a Global Retail Manager to join KIKO MILANO’s Global Retail Team, reporting to the Global Retail Senior Director.
Such talent will drive business and consumer insights to optimize store performance, customer journey, and profitability across global markets. The position partners closely with local Markets and HQ stakeholders to influence business outcomes and develop initiatives aligned with brand and retail strategy.
Lead business tracking by analyzing key retail indicators and collecting feedback from markets.
Coordinate commercial actions that support business objectives and enhance the customer experience.
Identify, benchmark, and implement best practices from both KIKO and the wider beauty & retail industry.
Support and improve retail excellence standards across the global store network.
Participate in the design and roll-out of services that elevate the in-store experience.
Actively engage in global retail governance, ensuring alignment with corporate guidelines and market needs.
Drive innovation and entrepreneurial initiatives to improve store performance and operations.
Regularly visit stores and markets as a high-level HQ representative to ensure operational excellence and market alignment.
Proven experience in global retail management, preferably in the beauty, fashion, or consumer goods industries.
Familiarity with database tools for data analysis (e.g., BW, Power BI )
Strong proficiency and hands-on skills with Excel
Strong analytical and strategic thinking skills, with experience in performance monitoring and KPI analysis.
Fluent in English; other languages are a plus.
Willingness to travel internationally.
Excellent communication and stakeholder management skills.
KIKO si impegna ad ampliare i propri sforzi per garantire le Pari Opportunità e dedica una particolare attenzione all’integrazione delle persone con disabilità all’interno dell’azienda. Tutte le posizioni aperte in KIKO sono rivolte anche ai candidati appartenenti alle Categorie Protette l.