STORE MANAGER PERMANENT / HIGH LUXURY BRAND / CORTINA
On behalf of our customer, an esteemed Luxury Brand, we are recruiting the following profile in Cortina:
Responsibilities
- Creates and builds a genuine, attentive and long‑lasting relationship with customers, based on listening, meeting and exceeding client’s needs and expectations
- Ensures compliance of all company policies and procedures
- Assesses the effectiveness of the team, and provides the appropriate level of coaching performance feedback
- Responsible for opening and closing procedures
- Managing budget and KPIs
- Business development;
PR activity;
CRM development.
- Team management (approx. 5 resources)
Qualifications
- Managerial experience with an emphasis on motivating and developing staff
- Strong customer relationship management and development as well as networking skills
- Fluent in English and Italian
- Passionate about storytelling, lifestyle, luxury and travel.
- Excellent communication skills
- Knowledge of the location
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