WHAT YOU WILL BE DOING The Service Sale Specialist will be responsible for the development, coordination, and management of projects related to the maintenance of air conditioning systems. Specifically, the role includes: Promoting and selling maintenance packages to end-users and professional customers by supporting the contact center, implementing teleselling strategies, and achieving set objectives. Identifying cross-selling and up-selling opportunities to increase sales value. Collaborating with the Marketing team to develop promotional campaigns and support materials. Coordinating and monitoring activities of service centres to ensure compliance with quality standards. Supervising workflows for subscriptions, payments, and technical interventions through the corporate CRM. Ensuring deadlines are met and operational efficiency is maintained for maintenance execution. Developing strong relationships with the network of service centres by implementing initiatives to increase their loyalty. Providing continuous support to customers to ensure high satisfaction and encourage contract renewals. Ensuring all involved actors are updated on operational procedures and features of maintenance packages. WHAT WE ARE LOOKING FOR Degree: Preferably Bachelor in Engineering, Economics, or Industrial Technical Maturity with specialization in Thermotechnics or Mechanics. Work experience: At least 5 years in service sales, preferably in HVAC, energy, or technical maintenance sectors. Experience in coordinating multidisciplinary teams and projects. Familiarity with CRM management and operational processes related to service contracts. Languages: Fluent in Italian and proficient in English (spoken and written). Strong customer orientation, negotiation, and closing skills. Problem-solving mentality and resilience. WHAT WE OFFER YOU A strategic role where you can contribute to the company's success and take responsibility. International work environment. Variety of training and development opportunities. Flexible working hours. High work-life balance. J-18808-Ljbffr