Ali Agenzia per il Lavoro Spa - Filiale di Roma Grandi Clienti seleziona per nota azienda cliente un/una: STORE MANAGER (responsabile punto vendita). MAIN DUTIES: To manage and lead the team ensuring a consistent and exceptional standard of customer service in the The Bridge Boutique in the very heart of Rome. THE ROLE: To be in charge of the general operations of the store, making sure it runs smoothly, cleanly and meets any budget or sales goals; To analyse, elaborate and report sales figures, weekly, monthly, yearly to Retail Manager in order to leverage profits; To monitor all business costs and provides the area team with feedback and analysis on all store KPI's; To be responsible for supervising a retail organization's staff, meeting customer needs, planning and coordinating sales, merchandising, and budgeting; To maintain awareness of market trends in the retail industry and monitor what local competitors are doing; To develop retail excellence behaviors such as personal relationships with customers, individual follow-up of the clientele, selling ceremony, after-sales quality issues; To make sure staff meets all the requirements indicated by the Company and Retail Manager on dress code, standing, customer approach and selling ceremony; To liaise with HR Department to deal with special HR issues; To complete store operational requirements by scheduling and assigning employees rota; To be responsible for all employee corrective actions and ensuring any disciplinary actions are handled correctly; To arrange merchandise on shelves according to popularity and other criteria; To approach customers and offer them advice and support on product to persuade them to buy; To monitor shelves inventory and unload new products when needed; To operate cash registers and close daily revenues; To maintain a clean and orderly environment in the store; To provide information and other services such as handling returns of merchandise; To have great customer service skills and problem solving; To go the "extra mile" to meet targets; THE CANDIDATE: Fluent in English (written & spoken) is essential; Previous demonstrable experience of managing a store team Retail or Service industry experience preferably within the fashion industry Capable to motivate, manage and lead the team Proven track record in delivering strong business results within a large team, large turnover and fashion nvironment. Ability to advise customers on smart professional dress and appearance An excellent communicator with customers and a leader for staff & colleagues Possessing great people management skills Good standard of numeracy Strong organisational skills Dynamic and creative. SI OFFRE: - Contratto a tempo indeterminano (diretto), 1° livello CCNL COMMERCIO, buoni pasto giornalieri e sistema premiante. - Full time 40 ore settimanali. - Disponibilità immediata. Settore: Moda/Fashion Design Ruolo: Vendita al dettaglio/Servizi al pubblico Anni di esperienza: 2-3 anni Percentuale di occupazione: Full-time Disponibilità lavorativa: Lavoro su turni Gestisce altre persone: Sì Tipo di occupazione: Lavoro a tempo indeterminato Livello di istruzione: Diploma di Scuola Secondaria di Secondo Grado Patente: B