TMS Global is a subsidiary of DS Smith PLC, a multinational packaging and display manufacturing business. We’re looking for an Account Manager in Italy. The role is permanent, remote with occasional travel.
About the role
As an Account Manager at TMS, you will deliver operational management of campaigns, projects and jobs, ensuring successful execution of deliverables for our Display contract(s). You will provide exceptional operational support, lead and support the team, and play a key role in the retention, development and compliance of assigned contracts.
Responsibilities
* Manage operational financial performance for campaigns, projects and jobs.
* Drive cost-efficiency and identify gainshare opportunities.
* Ensure contractual commercial obligations are met.
* Assign work to Production Support, ensuring compliance and operational management.
* Provide technical and operational support to client stakeholders.
* Ensure vendors understand and meet client requirements within service level parameters.
* Support the implementation of new service lines into assigned accounts.
* Ensure contract compliance, best practices and service execution.
* Ensure data accuracy and support internal and external management information needs.
* Identify innovation opportunities within assigned contracts.
* Work with the Client Services Director to present proposals to enhance and develop TMS offerings.
Qualifications
* Proven experience in print and display environments.
* Expertise in managing print management strategies, planning, budget and cost management.
* Proven service delivery experience in an account management setting.
* Ability to develop and execute alternative solutions.
* Strong technical understanding of print and display categories.
* Experience managing multi-campaign/multi-job projects with multiple service line elements.
* Fluency in Italian and English.
About you
You are a driven professional with a proven track record in the print and display industry. You excel at managing operational and financial aspects of campaigns, projects and jobs, driving cost-efficiency, meeting contractual obligations and collaborating with cross-functional teams.
EEO statement
We welcome all candidates to apply, even those not meeting all criteria.
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