• Serves guests according to the rules of etiquette at Michelin star level • Prepares dining room and server stations to fulfill this function. • Satisfying guest needs and exceeding their expectations by projecting a positive hotel image through proper grooming, appropriate verbal communication, and taking responsibility of guest needs. • Knowledge of all menu items and accompanying silverware • Informing the kitchen of any special requests or needs from guests • Recording and passing on any useful information to the host/hostess such as special occasions, etc • Effective and proper communication with colleagues and other departments • Keeping high personal grooming standards and maintaining a neat uniform • Assisting in the setup and breakdown of special events and functions • Completing opening & closing responsibilities
by helplavoro.it