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Business Development / Commercial / Marketing
Permanent
Full - Time
KEY ACCOUNT MANAGER - ELECTRICITY AND GAS SALES
Who is ENGIE?
ENGIE puts sustainable development at the center of its activities (electricity, natural gas, energy efficiency, and services) to meet the challenges of the energy transition to a low-carbon economy: access to a sustainable economy, climate change mitigation and adaptation, and resource optimization.
WHO ARE WE LOOKING FOR?
We are currently searching for a Key Account Manager in S&EM Italy, based in Milan.
ENGIE Supply & Energy Management (S&EM) provides energy supply solutions and risk management services to support its clients through their decarbonization journey, while optimizing ENGIE’s assets and contributing to value creation.
ENGIE is a global reference in low-carbon energy and services with a leading energy management business, piloted by its Global Business Unit Supply & Energy Management (S&EM) which has built its savoir-faire managing the Group’s large and diverse asset portfolio over 20+ years.
With 7,500 employees around the world developing our solutions across 19 countries, we cover the full energy mix: renewable and thermal power, natural gas & LNG, biomass, environmental products. Our experts provide tailor-made solutions based on a wide range of expertise in energy management with a strong focus on decarbonization and decentralization.
Our clients span the entire value chain: producers, asset developers, financial players, utilities, distributors, and industrials. Our global reach and strong local presence enable us to offer these diverse clients tailored services and respond to rapid market changes in both mature and emerging markets.
Our 3 expertise areas:
* Asset management
* Energy supply, providing green energy & innovative solutions
At S&EM, we encourage breakthrough results, team spirit, curiosity, and innovation while maintaining a healthy work/life balance.
What will you do?
We are looking for a talented Key Account Manager to join our sales team and manage relationships with our strategic B2B customers in the electricity and gas sectors. You will be responsible for developing and maintaining long-term partnerships, understanding client needs, managing portfolio hedging, and proposing solutions that meet their objectives.
Key responsibilities include:
* Building and maintaining strong relationships with key electricity and gas supply customers;
* Understanding clients' business goals, challenges, and opportunities;
* Developing new business with existing and new accounts;
* Negotiating contracts and ensuring the timely delivery of products and services;
* Being available during market hours to support hedging activities;
* Participating in structuring and developing new products and services;
* Monitoring customer satisfaction and resolving issues or complaints;
* Staying updated on market trends, competitors, and customer needs;
* Identifying and pursuing new sales opportunities within existing accounts;
* Providing internal feedback to improve offerings and maintain competitive advantage;
* Supporting team spirit and backing up colleagues as needed.
About You
* Experience as a Key Account Manager in the electricity and gas sector, or motivated individuals eager to learn, with experience in customer interactions and problem-solving;
* At least five years of experience in the electricity and gas markets, products, and regulations;
* Excellent stress management skills, with the ability to react quickly in high-pressure scenarios;
* Fluent in English and Italian;
* Strong team spirit and understanding that team results are a priority;
* Ability to build rapport and trust with customers and stakeholders;
* Excellent communication, negotiation, and presentation skills;
* Analytical and problem-solving skills;
* Self-motivated and results-oriented;
* Bachelor’s degree in business, engineering, or a related field;
* Willingness to travel;
* Knowledge of a third language is a plus.
Type of contract:
Permanent contract according to local labor law.
About ENGIE
Working at ENGIE offers diverse career opportunities across more than 30 countries, with a focus on community and sustainability. We support a social model balancing economic performance with positive social and environmental impact. Diversity and inclusion are integral to our culture, and we are committed to fighting discrimination and supporting all individuals regardless of gender, ethnicity, or religion. Our commitments are recognized through various certifications and awards.
Business Unit: GEMS
Professional Experience: More than 3 years of experience
Education Level: Master’s Degree
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