Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments. Some of your Benefits Cafeteria/ Canteen Diversity & Inclusion Flexible Work Models Personal Development Sustainability & Social Commitment - Pinerolo - Hybrid Work Freudenberg Sealing Technologies S.a.s. di Externa Italia S.r.l.u. You support our team as INSIDE SALES SPECIALIST Responsibilities: - Customer Quotation Management: Review customer expectations, align with account managers and Lead Centers, prepare pricing, and handle the quoting process within CRM, including follow-up. - Sample and Tooling Management: Handle all relevant sample and tool orders in alignment with the relevant production plants, including the invoicing process. - Pricing Management: Maintain customer-specific prices in SAP and manage price increases in alignment with account managers. - Customer Master Data Management: Ensure accurate and up-to-date customer data. - Support on Customer Contracts: Assist with terms and conditions, commercial/logistics/price agreements. - Commercial Handling: Manage customer-specific requirements and handle customer debit/credit notes. Qualifications: - Educational Background: Bachelor’s degree in Business, Sales, or a related technical field. - Professional Experience: Previous experience in a commercial field, preferably in Customer Service or Inside Sales. - Language Skills: Fluent in Italian, English, and German. - Technical Skills: Excellent PC skills, including Microsoft Office Suite (especially Excel and Outlook), and ERP (SAP). - Customer Orientation: Strong focus on customer needs and satisfaction. - Communication & Interpersonal Skills: Strong verbal and written communication skills, positive approach, and ability to build strong partnerships. The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law. Additional Information Maria Pia Franco 0121 392222