Overview
At Quaker Houghton, we are experts in the development, production and application of chemical specialties, process fluids, lubricants, and coatings for the manufacturing industry. We have a global presence with our corporate headquarters in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a collaborative culture that supports career growth and offers competitive compensation and benefits.
As an Account Manager, you will be the main sales contact for the North-West Italy territory, covering all of Quaker Houghton\'s offerings of products, equipment and services. You will focus on nurturing relationships with our existing customer base, mainly in the metalworking fluids market, and drive cross-selling and customer satisfaction initiatives. Our customers’ success is our own.
What do we offer?
* Competitive pay + bonus program
* Company car
* Meal tickets + Health insurance
* 2 annual days paid volunteering leave
* Access to real career growth opportunities in the commercial or other related areas of interest
* QH University: Online continuous training tool for all seniority levels
* Attractive Wellbeing, Mental Health, Women Inclusion & DEI programs
What will you do?
* Develop business growth in the North and West Italian region to achieve company sales and gross margin targets by regularly visiting customer sites
* Create strong relationships with key customer contacts across all levels, both existing and prospective, to increase customer satisfaction and cross-selling success
* Prepare and create customer presentations, proposals, commercial offers and value selling plans that demonstrate the benefits and value Quaker Houghton can offer
* Deliver sound technical advice to the customer, working closely with our Product Application team to implement and offer new solutions
* Communicate directly with the KAM team for alignment with the account strategy to achieve maximum business potential and exceed customer expectations
* Collaborate with the QH Fluid Intelligence Solutions team regarding our range of equipment sales
* Coordinate with the Customer Service and Technical Service teams to meet overall customer expectations
* Regularly report to management to analyze sales targets, budgets and forecast, mainly using CRM, Excel and other IT tools
* Attend and participate in conferences and industry trade shows
* Monitor competitors\' activities, industry trends and regional regulations to provide feedback to management and the KAM team for innovation and market development
What are we looking for?
The ideal candidate will have from 1 to 3 years of technical sales experience in a B2B environment. Ideally in contact with the metalworking process and the automotive sector. Having managed both end user and distributor accounts is an advantage.
* Education: Engineering degree (mechanical, chemical, industrial or similar)
* Languages: Italian bilingual level and English: professional level written & spoken are a must
* Previous work experience in metalworking fluids, lubricants, grease, coolants or other similar industrial chemical markets
Profile: A dynamic professional with excellent communication and presentation skills to build strong trust-based relationships with key stakeholders
Location: This is a field-based role in the West and North Italy territory
Soft skills:
* Safety Conscious – Safety is the core of our culture
* Team worker, autonomous, results driven, analytical & problem solver, customer focus
About Us
We are the global leader in industrial process fluids present in 40+ countries, continually improving and innovating so manufacturers across steel, aluminum, automotive, aircraft, machinery and industrial parts can stay ahead in a changing world. With 100+ locations, our chemists, engineers and industry experts partner with our customers to continually improve their operations.
Our values
Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together, Act with Integrity.
Join the team and unleash your potential!
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