PpLocation, Type, Skill, Responsibilities More /p pIT support specialist /p pLocation: Florence Italy /p pType: Dispatch / Part time /p pHours: 10-20 per week /p pSkills: Hardware and Software Knowledge, Troubleshooting /p pDescription: BCIC Swiss GmBH | Best Connect International Company is looking for a dispatch on-site IT Support Specialist job in Italy /p h3Responsibilities /h3 ul liProvide first- or second-level contact and problem resolution for customer issues. /li liWork with third-party vendors to remediate complex AV issues as needed. /li liProvide timely communication on issue status and resolution. /li liMaintain ticket updates for all reported incidents. /li liInstall, upgrade, support, and troubleshoot XP, Windows, Cisco Jabber and other authorized desktop applications. /li liHave basic knowledge of the Mac operating system to support Apple PC users. /li liInstall, upgrade, support, and troubleshoot printers and computer hardware. /li liPerform general preventative maintenance tasks on computers, laptops, and printers. /li liPerform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment. /li liUse diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software. /li liHave broad experience of IT with basic understanding of networks, servers, audio/visual, smart devices, and telecoms. /li liThis position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. /li /ul h3Requirements /h3 ul liMust hold a valid work permit in Italy. /li liSeveral years of professional experience in the field of IT support would be great. /li /ul pTo Apply - /p pApply Now! /p pbKaniz Fatema /bbr/Talent Acquisition Specialistbr/ br/Linkedin /p /p #J-18808-Ljbffr