Store Manager (he/she)
Givenchy, the epitome of audacity in luxury fashion, invites you to lead as a Store Manager. Join us in maintaining excellence and innovation while fostering a collaborative and growth-oriented environment.
LOCATION
Fidenza (PR) inside Outlet Fidenza Village
TERMS
Permanent / Tempo pieno 40Hours/Week
STARTER DATE
end October/ November
YOUR MISSION AND ROLE
As a Boutique Director within our luxury universe, you will serve as the leader and ambassador of our brand, overseeing all aspects of boutique operations to ensure the delivery of an unparalleled client experience. Your responsibilities encompass:
Job Responsibilities
- Leadership and Team Management:
- Lead, inspire, and mentor the boutique team, fostering a culture of excellence, passion, and commitment to luxury service.
- Implement training and development programs to enhance the team's product knowledge, sales skills, and overall performance.
- Exemplify the brand's image by adhering to the highest standards of attire, conduct, and professionalism.
- Ensure the entire team reflects the luxury standards and values of the brand.
- Performance Monitoring and Feedback Culture :
- Establish and monitor performance metrics for the boutique team, providing constructive feedback and coaching.
- Conduct regular assessments to enhance team members' individual and collective effectiveness.
- Sales and Revenue Growth
:
- and implement strategic sales plans to drive revenue growth, ensuring alignment with brand objectives.
- Analyze sales trends, set ambitious targets, and work collaboratively to exceed them.
- Client Elevation & Brand Promotion
:
- Uphold the brand's commitment to exceptional client experience by setting the highest standards of personalized service.
- Cultivate and nurture relationships with high-value clients, ensuring long-term brand loyalty.
- Collaborate with the marketing/clienteproling team to implement effective promotional initiatives, events, and campaigns.
- Participate in local marketing efforts to enhance the boutique's visibility and attract new clientele.
- Operational Excellence:
- Ensure operational excellence in all facets of boutique management, including stock organization, product presentation, and adherence to protocols.
- Collaborate closely with stock management, marketing, and other departments to optimize boutique operations.
- Reporting and Communication
:
- Generate comprehensive reports on boutique performance, sales metrics, and client feedback.
- Communicate effectively with higher management, providing insights into achievements and areas for improvement.
Profile
YOUR PROFILE - Proven leadership experience in a boutique or retail management role within the luxury industry. - Strong interpersonal skills, excellent communication skills for effective collaboration with various teams and mentorship abilities. - Management Skills: Strong leadership and team management skills with a demonstrated ability to inspire and a track record of achieving sales targets. - In-depth knowledge of luxury products, service standards, and the ability to create a luxury experience. - Culture Alignment: Embrace and instill Givenchy's culture of audacity and innovation. - Commitment to Givenchy's brand identity. - Language Proficiency: Very good Italian and English language skills. - Passion: A passion for delivering exceptional customer experiences and exceeding sales targets.
Additional Information
You want to be an ambassador of an audacious Maison.
You Are Passionate About Fashion And The Client Experience.
You thrive in a dynamic environment, finding versatility and autonomy to be stimulating rather than intimidating.
You are a team player, but you are also individually driven by a strong entrepreneurial spirit and a resilient attitude.
You are a challenger and a perpetual work in progress.
You excel in test and learn situations, always striving for improvement and a willingness to do things differently.
Advance your career within Givenchy's
Retail Career Path Program
, with opportunities for leadership development. This role could lead to a Senior Store Manager.
📌 Store Manager
🏢 GIVENCHY
📍 Fidenza