Ph3Fashion Sales Manager – Grand Shoes (Rinascente Galleria) /h3 pJoin to apply for the bFashion Sales Manager – Grand Shoes (Rinascente Galleria) /b role at bCHANEL /b /p pAt the forefront of CHANEL’s personal interactions, the Fashion Sales Manager oversees the Grand Shoes team of Fashion Advisors for both the Rinascente Corner Shoes and Galleria Shoes Boutique. This role combines strong stylistic instincts with client sensitivity and a deep understanding of CHANEL’s history and vision. /p pThe Fashion Sales Manager’s presence on both boutique floors is essential to enhancing the Fashion Advisors’ role as ambassadors of the brand’s progressive style, anchoring CHANEL as the ultimate reference in luxury. Dedicated to delivering and developing an exceptional, highly personalized client experience, the Fashion Sales Manager works closely with the team of Fashion Advisors to provide clients with a unique journey into the world of CHANEL, one that celebrates a shared passion for the products and history of the House. /p h3In This Metier, We Are Energized By: /h3 ul liEnsuring that the team of Fashion Advisors understands and deploys the House strategy. /li liEmpowering all Fashion Advisors to build unique, personalized, genuine, meaningful and long-lasting relationships with clients. /li liManaging the team in terms of recruitment, leadership, setting and monitoring individual goals of team members, performing PMP and dedicating one-on-one time to individual coaching. /li liEngaging team members through collective knowledge-sharing and encouraging collaborative partnerships with the back-office teams. /li liMentoring team members and laying out action plans for individual growth, including training programmes in partnership with Learning, Styling, Client/Marketing teams. /li liSupporting and encouraging the Chanel Vital Behaviours. /li /ul h3Reflecting CHANEL’s Empowering Stance: /h3 ul liCoaching the team of Fashion Advisors in House Style Fashion expertise and creating unique client experiences through personalized style and allure recommendations and leading luxury service. /li liUnderstanding the essence of each CHANEL collection and contributing to the Buying Strategy. /li liOverseeing Fashion Advisors’ buying requests on behalf of their clients in compliance with the Boutique Buying strategy. /li liBeing an ambassador of the CHANEL brand, style and values in the boutique and at client events and with external bodies in the luxury, retail and fashion sectors. /li liEnsuring the sales floor reflects CHANEL’s luxurious image and collaborating with Operations Manager over maintenance needs. /li liOverseeing the maintenance of the collection display and windows in compliance with VM guidelines. /li liEnsuring staff grooming excellence. /li /ul h3Driving Business Growth: /h3 ul liContributing to the definition of the annual Boutique operational roadmap in line with the Boutique and House strategy. /li liConsolidating the Boutique roadmap into the Sales Team roadmap, monitoring its execution and using agility to adapt and respond when required. /li liMonitoring sales data to ensure targets are met. /li liUsing insightful clienteling to generate sales. /li liImplementing action plans and initiatives to develop business and performance. /li liReporting to the Boutique Manager on all actions carried out with the team. /li liEnsuring the implementation of and compliance with Boutique procedures and the Boutique Charter. /li liPlanning the staff working schedule to guarantee the most efficient sales floor coverage. /li liManaging client conflict sensitively and astutely. /li liMaintaining a forward-looking mindset to tackle daily objectives while paving the way for future innovations, efficiencies and growth. /li liImplementing and providing feedback on new tools and services in the Boutique to continuously improve client experience and operational efficiency. /li /ul h3How We Create an Impact: /h3 pWe contribute to leadership people strength by inspiring the Fashion Advisors and instilling an agile mindset to prepare future leaders. /p pWe contribute to brand performance by embodying the aesthetic spirit of CHANEL and serving as an ambassador for the House’s progressive vision of style. /p pWe contribute to client engagement by spearheading an expectation-exceeding client journey. /p pWe contribute to financial health by galvanising sales growth and driving efficiencies. /p h3Seniority Level /h3 pMid-Senior level /p h3Employment Type /h3 pFull-time /p h3Job Function /h3 pSales and Business Development /p h3Industries /h3 pRetail and Retail Luxury Goods and Jewelry /p /p #J-18808-Ljbffr