Key Account Manager - DIY
Have you got a proven track record of managing key national accounts?
Do you have extensive knowledge and experience within consumer goods industries?
Can you proactively manage allocated accounts in order to achieve objectives & targets set?
Macgregor Black are partnering with a Global Market Leading DIY brand, on the search for a Key Account Manager - DIY. This is a permanent position which is remote.
As Key Account Manager you will be responsible for driving commercial performance within the Sales function. You will be a critical thinker who is dynamic and positive; your ideas and initiatives will contribute to the success of the team and the company. Excellent organisational, analytical, numerical and problem-solving skills are critical to the role. A previous experience within the homewares and furnishing products across key national retailers is required.
Key Responsibilities:
- Own and develop relationships with top Italian national retailers
- Manage and grow key distributors
- Negotiate annual terms, joint business plans, pricing, and promotions
- Identify and unlock new business opportunities aligned with brand strategy
- Deliver annual sales and profitability targets
- Monitor category and competitor performance; propose data-driven actions
- Lead product listings, assortment reviews, and merchandising negotiations
- Collaborate with Marketing, Finance, and Supply Chain to deliver account plans
- Ensure compliance with retailer requirements (data, sustainability, packaging, pricing)
- Manage account administration including promotional calendars, reporting, and forecasting
- Act as the Italian commercial contact point for the Cluster team
- Provide accurate sales forecasts, reporting, and insights
- Work closely with product and marketing teams to ensure local relevance
- Share best practices across the business
What We're Looking For:
- 5–8 years’ national account management experience in FMCG, consumer goods, or DIY/garden categories
- Proven track record managing strategic retail accounts and delivering growth
- Strong understanding of the Italian retail & distribution landscape
- Strong financial acumen and Excel proficiency
- English essential and Spanish is desired
- Excellent negotiation and influencing skills
- Strong analytical ability (turning data into actionable strategies)
- High organisation and prioritisation in a fast-paced environment
- Ability to balance strategic focus with operational detail
- Comfortable working in an international matrix organisation
- Resilient, proactive, and hands-on
- Comfortable working autonomously with a manager based abroad
- Strong communicator, able to build trust with retailers and distributors
- Team player who collaborates well across functions and geographies
- Growth mindset: able to spot and seize new opportunities
Please contact Lewis Millican for further information.