Account Manager (Dutch Speaker), Belgium MarketplaceAt Amazon, we are building the place to find and buy anything online across the globe. We need exceptionally talented, bright, and driven people to help us become the most customer‐centric company on earth. Since launching our first European websites in 1998, Amazon has become a global leader in e‐commerce, with customer‐facing websites in five European countries plus Japan, China, India, Canada, Mexico and Brazil. We also manage a large cross‐border business that serves customers in more than 100 countries every month. In the EU Expansion Team, we are looking for an experienced Account Manager to recruit sellers within one or more product families to better serve European customers.The successful candidate will recruit and launch online sellers on Amazon's marketplace and help them expand and grow their businesses by partnering with Amazon. The Account Manager will be responsible for delivering new business growth and maximizing revenue generation across selected product families, operating in a fast‐moving and often ambiguous environment. They will analyze sales and traffic data to identify opportunities to help existing sellers succeed in the marketplace, generate leads to recruit new sellers (both national and international), and work closely with internal stakeholders to consolidate existing and develop new services. They will collaborate with Retail Category Managers to identify long‐term and short‐term growth opportunities for each category.Key job responsibilities
Develop long‐term relationships with partners, support them in the integration of their offers and develop ambitious goals for future growth prospects.Achieve business and financial objectives and drive the growth of Amazon's third‐party business in selected categories.Identify opportunities to improve the Marketplace business for all sellers through scalable solutions and manage the roll‐out of these solutions.Share learnings with your global counterparts (EU, US and Asia teams) to drive best practices and identify new opportunities.Conduct deep dives to understand root causes of seller performance and actions to accelerate growth.Work closely with Category teams to identify category specific growth opportunities.Identify and manage projects to improve customer and seller experience, working closely with internal and external teams.
Basic Qualifications
Fluency in Dutch and English.Bachelor's Degree in Economics, Engineering or related degree required. Post‐graduate education is recommended.1–3 years of working experience in management consulting, product management or sales management.Excellent written and verbal communication skills; able to explain complex concepts simply.Strong analytical skills (including advanced Excel and database analysis) and experience solving analytical problems, either in professional experience (data analysis) or education.Motivation and decision‐making in a highly dynamic environment.Ability to thrive in an ambiguous environment.Highly organized and results oriented.
Preferred Qualifications
High level of academic achievement at degree level. Master's Degree is a plus.Experience in retail and/or a technology / eCommerce business preferred but not essential.Ability to work with legal, product, and internal business owners to reach mutually beneficial agreements.Experience using Salesforce.com or other CRM tool.Creative, has initiative, and can constructively advocate on behalf of the customer.
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