Overview
San Clemente Palace Venice is located on the private island of San Clemente, only 10 minutes away by complimentary boat from Piazza San Marco. This exclusive retreat guarantees peace, tranquillity and privacy with its 190 rooms and suites overlooking the lagoon or the centuries-old park. Its three restaurants offering exceptional interpretations of iconic Italian and Venetian cuisine, the hotel’s proximity to Venice, and the unique combination of conference rooms and outdoor areas, make San Clemente Palace the perfect choice for outstanding events and weddings.
Position Overview
For 2026 season – from end March to end October we are looking for talented people to join our Team. Visit our site and we will be pleased to receive your candidature! https://www.sanclementepalace.it
Department & Eligibility
* Department: Food & Beverage
* Nationality: Eligible for a working permit in Italy
* Language: Ability to work and communicate in a multinational environment: Italian – excellent oral and written skills. English – excellent oral and written skills. Additional language – beneficial
Scope of the role
The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with San Clemente Palace’s DNA values in order to encourage sales and maximize guest satisfaction.
All rules & regulations are strictly adhered within the hotel including hotel’s policy on fire and safety as well as hygiene regulations including HACCP.
* Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code & grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
* A courteous, professional and efficient service is provided at all times.
* All duties and tasks are performed as per the tasks required at the outlet.
* Be knowledgeable of all services and products offered by the hotel.
* Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.
* Ensure that the place of work and surrounding area is kept clean and organized at all times.
* Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
* Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
* Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hospital’s policy on fire, hygiene, health & safety.
* Undertake reasonable tasks and secondary duties as assigned by the Head Department.
* Perform any other assigned reasonable duties and responsibilities as assigned.
* Project at all times a positive and motivated attitude and exercise self-control.
* Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
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