OverviewSr. Content Strategist, Customer Experience and Adoption — AWS Private Pricing Programs and Experiences (3PX) team, Global Deal Strategy and Programs (GDSP). Job ID: | Amazon Web Services, Inc. Are you an enterprising and innately curious writer who can cut through the noise, learn new areas quickly, and distill the key points clearly and concisely? Do you possess business acumen and customer obsession? AWS is seeking a growth-minded Private Pricing Content Producer, Customer Experience and Adoption to join the Private Pricing Programs and Experiences (3PX) team under the GDSP organization. In this role, you will partner with a team of strategists, subject matter experts, and designers to create content that outlines the AWS Private Pricing Program’s guidelines, processes, and best practices. You will execute our content strategy to drive the adoption and growth of our Private Pricing Program, leveraging critical thinking, vision, and exceptional writing to innovate and enhance enablement assets. You will drive the Private Pricing content catalog with clear, concise, and contextual content for internal and external audiences, helping build the program brand, driving awareness and adoption, and increasing deal count and velocity.The ideal candidate is an exceptional writer and self-learner who can gain depth quickly, drive high-quality output, and operate with a customer-focused mindset in a fast-paced environment. You will work back from customer needs and pain points in defining, prioritizing, and inspecting work, deliver on time, and influence others to realize your vision. You measure success by impact and continuously improve approach and output over time.Key responsibilitiesExecute the content strategy to support our Private Pricing Program initiatives.Identify key audience segments and their specific needs, analyze content gaps, and uncover opportunities to enhance content effectiveness.Deliver strategic content initiatives, coordinating with stakeholders across the organization.Measure the impact of content efforts and optimize for maximum effectiveness.Facilitate relationships with AWS-wide teams, such as Sales, Legal, Billing, Contracting, and Partner organizations, to align content efforts.Ensure all deliverables are of the highest quality and address the target audience's needs.About the teamAt AWS, the Global Deal Strategy and Programs (GDSP) team drives cloud adoption and business growth through pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guides transformative deals with industry leaders, and Private Pricing Programs & Experiences, which scales and optimizes pricing solutions across the customer base. Within GDSP, you will develop deep expertise in cloud economics, hone strategic thinking, and directly impact AWS's market leadership while working with cutting-edge technologies and global clients.Diversity and inclusionAmazon values diverse experiences. If you do not meet all preferred qualifications, we encourage you to apply. If your career is just starting or includes alternative experiences, don’t let it stop you from applying.Why AWSAWS is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, earning the trust of customers from startups to Global 500 companies with our robust suite of products and services.Work/Life BalanceWe value work-life harmony and strive for flexibility as part of our working culture, supporting both work and home life to achieve success in the cloud.Inclusive Team CultureOur affinity groups foster inclusion and celebrate differences. Ongoing events and learning experiences inspire us to embrace uniqueness.Mentorship and Career GrowthWe continuously raise the performance bar and offer knowledge-sharing, mentorship, and career growth resources to help you develop into a well-rounded professional.QualificationsBasic QualificationsBachelor’s degree or equivalent3+ years of defining and implementing process improvement initiatives using data and metrics experience5+ years of experience in content strategy, writing and developmentPreferred QualificationsMaster or Advanced Degree in English, Communications, Content Strategy, or a related field.Exceptional editorial background with strong proofreading and content creation skills.Experience in driving complex large-scale content projects end to end independently and by collaborating with other teams.Experience in developing or editing multimedia (images, videos).Experience in content authoring tools.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: job duties include working safely, adhering to standards of excellence under stress, communicating effectively with staff, and following all laws and policies. Criminal history may have a direct, adverse relationship with job duties. We will consider qualified applicants with arrest and conviction records per applicable ordinances.Pursuant to the Los Angeles County Fair Chance Ordinance and the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Salary and benefitsThe base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ranges by locationUSA, CA, San Francisco - 162,700.00 - 220,200.00 USD annuallyUSA, IL, Chicago - 147,900.00 - 200,100.00 USD annuallyUSA, NY, New York - 162,700.00 - 220,200.00 USD annuallyUSA, TX, Austin - 147,900.00 - 200,100.00 USD annuallyUSA, VA, Arlington - 147,900.00 - 200,100.00 USD annuallyUSA, WA, Seattle - 147,900.00 - 200,100.00 USD annuallyPostingsPosted: March 12, 2026 (Updated 1 day ago)Posted: January 12, 2026 (Updated 5 days ago)Posted: November 19, 2025 (Updated 5 days ago)Posted: February 4, 2026 (Updated 16 days ago)Share this jobImportant FAQs for current Government employeesBefore proceeding, please review the following FAQs is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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