Job Description
Frost Brown Todd LLP, a law firm with 1000+ legal and business professionals in eighteen offices, is currently searching for a full-time IP Operations Manager to join our firm. The IP Operations Manager will lead and enhance the business operations of the Intellectual Property Practice Group, with a focus on workflow efficiency, service quality, and best practices in IP prosecution, under the direction of the IP Practice Group Leader and Director of Practice Services. This leadership role includes supervising IP operations business professionals and working closely with key stakeholders to ensure alignment with legal procedures, technology, and performance objectives.
Key Responsibilities:
1. Plan, organize, and oversee the practices, policies, work processes, quality control and compliance for the IP Practice Group.
2. Research, implement, and maintain best-in-class technology and workflow solutions supporting operational efficiency, productivity, and consistently exceptional client service.
3. Manage and oversee the IP docketing system, CPi, ensuring docket integrity, compliance, and proper utilization by IP business professionals and attorneys.
4. Manage the implementation, adoption and maintenance of PracticeLink, serving as project manager for the current implementation. This includes organizing training for attorneys and business professionals and liaising with the outside vendor and internal project team.
5. Oversee the IP group’s document management practices, collaborating with Client Intake and the Information Governance team on the physical and digital files, including coordinating the